Senior Customer Care Specialist

12 hours ago


Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional customer service, resolving customer inquiries and complaints, and promoting our products and services.

Key Responsibilities:

  • Provide first-line support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Proactively communicate with customers to ensure their needs are met and exceed expectations
  • Promote our products and services to customers through upselling and cross-selling opportunities

Requirements:

  • High school diploma or equivalent required; degree preferred
  • Previous customer service experience; preferably in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training program and ongoing support

What We Offer:

We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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