Customer Support Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 28,00,000

We are seeking a skilled and dedicated Customer Support Professional to join our team. The ideal candidate will have excellent communication skills, a strong ability to empathize with customers, and a passion for delivering exceptional service.

  • Maintaining a positive attitude towards customers at all times is crucial for success in this role.
  • Responding promptly to customer inquiries is essential to building trust and resolving issues efficiently.
  • Effective communication through various channels is vital to ensuring seamless customer interactions.
  • Acknowledging and resolving customer complaints in a timely manner demonstrates a commitment to customer satisfaction.
  • Having in-depth knowledge of our products enables the support professional to answer complex questions confidently.
  • Actioning customer queries and incidents according to standard processes ensures efficient resolution and quality service delivery.
  • Maintaining accurate records of customer interactions, transactions, comments, and complaints as per standard processes promotes transparency and accountability.
  • Collaborating with colleagues as necessary fosters a sense of teamwork and mutual support.
  • FOLLOWING ALL COMPLIANCES related to workflow is critical for maintaining high standards of service.
  • Providing feedback on the efficiency of the customer service process helps identify areas for improvement.
  • Prioritizing customer satisfaction and providing professional support is the cornerstone of this role.
Requirements
  • UG: Any Graduate
  • PG: Any Postgraduate
Industry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success

  • Customer Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 4,50,000

    Job Opportunity: Customer Support SpecialistJob Summary: Our team is looking for a skilled Customer Support Specialist to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving customer problems and queries in a timely and professional manner.Key Responsibilities: Provide technical or administrative...

  • Customer Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Summary:We are seeking a skilled and dedicated professional to join our team as a Customer Support Specialist.The successful candidate will be responsible for monitoring ATM networks, resolving customer issues, and providing excellent customer service.

  • Customer Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Neelam Enterprise Full time ₹ 2,10,000 - ₹ 2,30,000 per year

    WE ARE LOOKING FOR CUSTOMER SUPPORT SPECIALISTANY GRADUATE WITH 1YEAR EXPERIANCE ON PAPERANY HSC WITH 3 YEAR EXPERIANCE ON PAPEREXCELLENT COMMUNICATION SKILLSBEST SALARYDAY SHIFTNO CABCANDIDATE NEED TO SPEAK WITH CUSTOMERS AND GENRATE LEADSJob Types: Full-time, PermanentPay: ₹21, ₹23,000.00 per monthBenefits:Health insuranceProvident FundEducation:Higher...

  • Customer Support Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time US$ 40,000 - US$ 80,000

    We are seeking a skilled professional to fill the role of Customer Support Specialist.Key Responsibilities:Customer Inquiry Management: Respond promptly to customer inquiries via various channels, providing timely and effective solutions.Customer Engagement & Alignment: Develop strong relationships with customers to understand their needs, aligning them with...

  • Healthcare Customer Support Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomer Full time US$ 60,000 - US$ 80,000

    Job DescriptionWe are seeking an experienced professional to join our team as a Care Coordination Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the US healthcare industry.The ideal candidate will have a strong background in customer support, excellent communication...

  • Supporting Customer Success

    2 weeks ago

    Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues in a timely and professional manner.The ideal candidate will have a strong...

  • Senior Customer Support Specialist Position

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 28,00,000

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

  • Office Support Specialist

    1 week ago

    Mumbai, Maharashtra, India beBeeOfficeSupport Full time ₹ 4,00,000 - ₹ 7,50,000

    Job Title: Office Support SpecialistOur organization is seeking a skilled Office Support Specialist to manage administrative tasks, including scheduling, customer inquiries and general office operations.The selected candidate will be responsible for maintaining and organizing office records, filing and customer data. Additionally, they will assist with order...

  • Customer Interaction Specialist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Interaction Specialist We are seeking a skilled Customer Interaction Specialist to provide exceptional support to our customers and employees. In this role, you will be responsible for resolving customer and employee problems, incidents, issues, requests, and queries in a timely and efficient manner. Key Responsibilities:Resolve...

  • Customer Service Specialist

    2 days ago

    Mumbai, Maharashtra, India Little Muffet Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Company DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....