Customer Interaction Specialist

7 days ago

Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Customer Interaction Specialist

 

We are seeking a skilled Customer Interaction Specialist to provide exceptional support to our customers and employees. In this role, you will be responsible for resolving customer and employee problems, incidents, issues, requests, and queries in a timely and efficient manner.

 

Key Responsibilities:

  • Resolve customer and employee problems, incidents, issues, requests, and queries through effective communication and collaboration with other support teams.
  • Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
  • Collaborate with cross-functional teams to ensure seamless customer and employee interactions.

 

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with excellent organizational skills.
  • Problem-solving and critical/logical thinking abilities.
  • Previous experience in customer or employee support is an asset.

 

Benefits:

  • Opportunity to work in a dynamic and supportive environment.
  • Chance to develop your problem-solving and critical thinking skills.
  • Opportunities for professional growth and development.

  • Customer Interaction Specialist

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    We are seeking a skilled Customer Service Representative to join our team.Job Description:Hiring for 200 Customer Service Representative positions in the following locations: Vashi, Navi Mumbai and Thane. Experience: Minimum 1 year of experience in customer service or a related field No. of Openings: 200 Education: Higher Secondary qualification with good...

  • Customer Service Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 6,72,000 - ₹ 8,16,000

    Job Title: Customer Service SpecialistAs a customer service specialist, you will be responsible for handling inbound and outbound customer calls with professionalism. Your goal is to provide clear and polite communication, ensuring that customer queries are resolved effectively.Key Responsibilities:Handle inbound and outbound customer calls in a timely and...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 27,00,000 - ₹ 63,00,000

    Job Title:Customer Interaction Specialist Job DescriptionWe are seeking a skilled Customer Interaction Specialist to join our team. As a Customer Interaction Specialist, you will be responsible for interacting with customers via phone, answering their queries and providing them with information about our products and services. Your primary role will be to...

  • Customer service specialist

    4 weeks ago

    Mumbai, Maharashtra, India NIIT Full time

    Customer Service Specialist – Airoli, Mumbai???? Location: Airoli, Mumbai ???? Shift Timing: Night Shift (One-side cab provided) ???? Salary: ₹2.4 LPA ???? Experience: Freshers can apply ???? Mode: Voice Process OnlyJob Details-Handle customer calls, resolving queries in the first interaction-Meet SLAs for satisfaction, response time, and effort-Log...

  • Customer-Focused Outreach Specialist

    7 days ago

    Mumbai, Maharashtra, India beBeeOutbound Full time ₹ 25,00,000 - ₹ 55,00,000

    Job Summary: We are seeking a results-driven and customer-focused Outreach Specialist to join our team. The ideal candidate will be responsible for making outbound calls to prospective students, documenting all interactions, and becoming familiar with our software platform. Key Responsibilities: Making outbound calls to recruit prospective students from the...

  • Interactive Story Designer

    1 week ago

    Mumbai, Maharashtra, India beBeeNarrative Full time ₹ 9,00,000 - ₹ 12,00,000

    Story Architect PositionAbout the Role:We are seeking a Story Architect to create engaging narratives and dialogue for our interactive visual novel–style games.Responsibilities:Write compelling dialogue, character interactions, and narrative events.Design and implement branching story flows using dialogue graph tools.Collaborate closely with designers and...

  • Customer Experience Specialist

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    We are currently seeking a highly skilled Customer Experience Specialist to join our team in India.Job OverviewThis is an exceptional opportunity for a dynamic individual who is passionate about delivering exceptional customer service and support. The ideal candidate will be responsible for managing customer interactions over the phone, providing top-notch...

  • Customer Service Specialist

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeService Full time ₹ 20,00,000 - ₹ 40,00,000

    Customer Service SpecialistWe are seeking a highly skilled and detail-oriented individual to fill the role of Customer Service Specialist. This is an excellent opportunity for someone who excels in communication, has strong analytical skills, and is passionate about delivering exceptional customer experiences.Provide top-notch service to customers by...

  • Customer Escalation Specialist

    1 week ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a skilled Customer Escalation Specialist to serve as the primary point of contact for handling escalated customer issues across all communication channels.Key Responsibilities:Investigate and analyze customer complaints by engaging with relevant internal departments to ensure timely resolution and maintain high levels of empathy...

  • Customer Service Specialist

    7 days ago

    Mumbai, Maharashtra, India Love Pangolin Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Customer Service SpecialistLocation: MumbaiYour Move. We're Here to Help Them Make Theirs.At Love Pangolin, we design travel wear for lives in motion. Flights, commutes, last-minute escapes—we make gear that's built to move. Now, we're looking for a Customer Service Specialist who's just as dynamic.You'll be the first point of contact for our...