Customer Service Specialist

6 days ago

Kurnool, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 2,00,000 - ₹ 25,00,000

Job Overview:

We are seeking a highly skilled and enthusiastic customer service professional to join our team.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

About the Role:

  • Actively engage with prospective students to generate leads and assess their interest and fit for our courses.
  • Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
  • Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints in a fair and efficient manner.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 1+ year of experience in customer service or sales.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet productivity standards.

Benefits:

We offer a dynamic work environment with opportunities for growth and development. As a customer service representative, you will be working with a talented team of professionals who are passionate about providing exceptional customer experiences.

Professional Growth Opportunities:

  • Regular training and development sessions to enhance your skills and knowledge.
  • Opportunities for career advancement within the company.
  • A supportive and collaborative work environment.

Working Conditions:

You will be working in a modern and well-equipped office environment with access to all necessary tools and resources.

Salary: Competitive salary based on experience.

Note: This is a general job description for illustrative purposes only. Actual responsibilities may vary based on the specific requirements of the role.

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