Customer Service Advocate

16 hours ago


Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 16,80,000
Customer Experience Ambassador

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist.

  • The successful candidate will be responsible for delivering exceptional customer service via live chat or email, ensuring clients receive efficient and effective support.
  • The ideal candidate will possess a strong understanding of our platform/product, including market conditions, and stay up-to-date with industry developments.
  • In addition to providing outstanding customer service, the selected candidate will be responsible for managing and following up on client inquiries/complaints in a diligent and effective manner.

Key Requirements:

  • A Bachelor's degree in Finance, Economics, Mathematics, or related field is essential for this role.
  • Diploma in Business Administration or Management with strong analytical skills is also desirable.
  • The ideal candidate will have 2-4 years of customer service experience, preferably in frontline operations (Livechat and Email).
  • Experience working in financial institutions or fintech advantageous but not necessary.

Preferred Skills:

  • Proficient in English & Hindi communication and writing, with the ability to adapt to changing priorities.
  • A strong passion for developing knowledge and long-term career growth within fintech/crypto trading firms.
  • Team player with self-driven attitude, responding positively to client requests and contributing to a positive work environment.


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