Expert System Support Specialist

1 week ago

Chennai, Tamil Nadu, India beBeeSystem Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
System Support Specialist

   We are looking for an expert system support specialist to join our team. This role involves providing a dynamic service that identifies and solves issues within multiple components of critical business systems.


Job Responsibilities:
  • Perform Independently and Become SME: Expected to work independently and become subject matter experts in their field.
  • Active Participation in Team Discussions: Required active participation/contribution in team discussions and meetings.
  • Solutions to Work-Related Problems: Contribute in providing solutions to work-related problems and enhance system performance and reliability.
  • Technical Issues Identification and Resolution: Proactively identify and resolve technical issues within critical business systems.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to troubleshoot and address system malfunctions.

Required Skills and Qualifications:
  • Proficiency in Electronic Medical Records (EMR): Must have proficiency in Electronic Medical Records (EMR).
  • Strong Understanding of System Architecture: Strong understanding of system architecture and database management.
  • Diagnosing and Resolving Software and Hardware Issues: Experience in diagnosing and resolving software and hardware issues.
  • ITIL Framework and Incident Management Processes: Knowledge of ITIL framework and incident management processes.

Benefits:
  • Experience: Minimum 3 years of experience in Electronic Medical Records (EMR) required.
  • Work Environment: Work from office is mandatory for all working days.
  • Location: This position is based at our Chennai office.

Additional Information:
  • Educational Qualification: A 15 years full time education is required.

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