Expert System Support Professional

23 hours ago


Chennai, Tamil Nadu, India beBeeSystemSupport Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

System Support Specialist

About the Role:

We are seeking a skilled System Support Specialist to join our team. In this role, you will play a critical part in ensuring the seamless operation of our core business systems.

Main Responsibilities:
  • Collaborate with colleagues to troubleshoot software issues and optimize system performance.
  • Engage with users to understand their challenges and implement effective solutions.
  • Foster a customer-centric approach to deliver high-quality support services.
Key Qualifications:
  • Proficiency in EPIC Systems.
  • A minimum of 3 years of experience working with EPIC Systems.
  • Knowledge of database management and query optimization techniques.
  • Strong analytical skills to diagnose and resolve complex software problems.
Preferred Skills:
  • Experience with application performance monitoring tools.
  • Ability to work collaboratively in a dynamic team environment.
Education:

A degree in a relevant field is required. A total of 15 years of full-time education is essential for this position.



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