Business Operations Manager
5 days ago
We are seeking a skilled Business Operations Manager to join our team at Fusion Microfinance. The successful candidate will be responsible for assisting the Area Manager in establishing new branches, conducting area surveys, and overseeing business development and operations.
Main Responsibilities:
• Assist the Area Manager in establishing new branches, including conducting area surveys and recruiting staff.
• Develop and implement operational procedures for delivering loans, from initial application to loan release and portfolio monitoring.
• Coordinate with the Head Office team to ensure effective branch operations.
• Increase branch outreach to achieve financial viability in a cost-effective manner.
• Oversee training for TROs, including field and classroom training.
• Monitor and address any detected frauds or irregularities by staff, and report to supervisors.
• Ensure targets are met for field staff and the branch as a whole, and achieve positive net increases.
Requirements:
• Graduate or Master's degree in Business Administration (Fresher).
• Minimum 3 years of experience in MFI or relevant industry, with good communication skills and basic computer skills.
• Fair understanding of MFI business and knowledge of RBI Guidelines.
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