Business Operations Associate
5 months ago
The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Responsibilities**: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
- Resource who has strong process/business knowledge and experience with Order-to-Cash processes
- Responsible for account operations tracking, process compliance activities and repeatable administrative actions with mínimal coordination or ambiguity related to the process areas
- Someone with analytical bent of mind who can work on providing continuous improvement ideas
- Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
- Proficient with MS office suite (MS Excel, MS outlook etc)
- Ability to use systems effectively for Projects/Time/Resource management and other functions
Remaining part of the requirement has been put on the next field "Position's General Duties and Tasks". Due to insufficient space the data has been adjusted in two fields.
Please consider the details in 'Clients Business Problem to Solve' initial details followed by the below. carry forward from previous fields on this page.
**Functional Skills**
- Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
- Resource who has strong process/Business knowledge and experience with Order-to-Cash process
- Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
- Preferred Operations or Back-office Support Services background
- Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
- Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
- Flexible to business requirements
- Coordinate with internal resources and stakeholders for the flawless execution of work
- Effectively communicating your insights and plans to cross-functional team members and management
- Monitoring deliverables and ensuring timely completion of change requests/requirements
- Maintaining SLAs and resolving issues within SLA
-
Business Operations Associate
5 months ago
Gurugram, Haryana, India NTT DATA Full time**The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...
-
Business Operations Associate
6 months ago
Gurugram, Haryana, India NTT DATA Full time**The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...
-
Business Operations Associate
5 months ago
Gurugram, Haryana, India Hashmap Full timeThe Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers...
-
Business Operations Associate
5 months ago
Gurugram, Haryana, India ASSYSTEM Full time**Company Description** Assystem employs 1600 engineers who provide support to clients in the transportation, urban development, decarbonised energy, and industrial and complex buildings markets. With its headquarters in Delhi, Assystem also has a local presence throughout India with 9 offices spread across the country. Assystem's teams have already been...
-
Associate Operations
6 months ago
Gurugram, Haryana, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...
-
Associate Operations
5 months ago
Gurugram, Haryana, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market. The Financial...
-
Associate - Operations
2 days ago
Gurugram, Haryana, India WNS Global Services Full time**Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...
-
Financial Operations Associate
6 months ago
Gurugram, Haryana, India Quess IT Staffing Full time**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...
-
Operations Associate
3 weeks ago
Gurugram, Haryana, India iVerify Research Services Full timeOperations Associate - Report Writing and Quality check - Making reports post completion of all the checks in a case with accuracy. - Post preparing reports do overall quality check of the reports and the checks done. - Maintain the standard of the quality. - Give feedbacks if required to the operations team and get the checks or report corrected. - Good...
-
Operation Associate
5 months ago
Gurugram, Haryana, India ArabEasy LLC Full time**Role Summary** EZ Works is a suite of Business Support Services that has disrupted the traditional marketplace through innovation and use of advanced technology to modernize the age-old workflows and processes. We are looking at hiring an Operation Associate with the primary responsibility of handling the multistage delivery process. If this excites you,...
-
Operation Associate
6 months ago
Gurugram, Haryana, India ArabEasy LLC Full time**Role Summary** EZ Works is a suite of Business Support Services that has disrupted the traditional marketplace through innovation and use of advanced technology to modernize the age-old workflows and processes. We are looking at hiring an Operation Associate with the primary responsibility of handling the multistage delivery process. If this excites you,...
-
Associate-sales Operations
5 months ago
Gurugram, Haryana, India Moody's Full timeAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. The Sales Operations Associate...
-
Operations Associate
6 months ago
Gurugram, Haryana, India Airveda Full time**Job Title: Operations Associate** **Company Overview**: Airveda is a mission-driven organization dedicated to helping people breathe well and live well. We specialize in building comprehensive Air Quality Monitoring IoT systems for both indoor and outdoor environments. Our mission is to empower individuals to manage their air pollution exposure while...
-
Administrative Operations Associate
7 months ago
Gurugram, Haryana, India NTT DATA Full timeConversion from Contarctor to FTE Administrative Operations Associate
-
Customer Service
2 months ago
Gurugram, Haryana, India NatWest Digital X Full timeCustomer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00243268 Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. - So we organise ourselves around three...
-
Customer Service
3 weeks ago
Gurugram, Haryana, India NatWest Digital X Full timeCustomer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00244671 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in India and...
-
Associate-operations
5 months ago
Gurugram, Haryana, India Guardian Life Insurance Company Full timeJob Description: The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to...
-
Service Operations Associate
6 months ago
Gurugram, Haryana, India Gartner Full time**Description**: The Global S&D arm of Gartner is currently seeking talented people to join its Service & Delivery and Sales team in India. As a member of this Operations team, you will have an opportunity to work on key global programs aimed at driving new guided business and service productivity across Gartner. As a member of this team, you will have the...
-
Operations Associate
5 months ago
Gurugram, Haryana, India Uber Full time**About the Role** We are looking for a strong, action-oriented operations associate to join the Mobility team in North India to help us turbocharge our regional growth bets and enhance driver experience on the platform. This role would focus on areas such as (but not limited to) scaling key markets by managing supply operations such as ramping up new...
-
Associate Operations
5 months ago
Gurugram, Haryana, India PartsAvatar.ca - Auto Parts Full timeWe are looking for an operations returns associate who will play a crucial role in managing the returns process for our e-commerce platform. You will be responsible for ensuring a seamless and customer-centric returns experience, handling returned merchandise efficiently, and collaborating with various teams to optimize the overall returns process. **Key...