Operations Associate
6 months ago
**About the Role**
We are looking for a strong, action-oriented operations associate to join the Mobility team in North India to help us turbocharge our regional growth bets and enhance driver experience on the platform. This role would focus on areas such as (but not limited to) scaling key markets by managing supply operations such as ramping up new supply channels, improving engagement, and solving complex regional problems.
This role calls for a combination of project and stakeholder management, strategic thinking, analytics, problem-solving, and strong operational execution.
- **Supply Growth** - Drive supply creation & acquisition through new supply channels. You will be constantly seeking solutions that scale while overseeing the growth of our business. Build and run operational processes and support with process automation.
- **Data Analysis**:
- Conduct research and analysis based on both qualitative and quantitative data to study driver behavior, and then act on it to create impactful experiences for them.
- **Project management and problem-solving**:
- Solve business challenges through operational excellence based on robust analysis. Plan and project manage multiple city projects and can execute in a constantly changing, complex environment.
- **Stakeholder management and teamwork** - Build and develop strong relationships with cross-functional teams to successfully contribute to the long-term growth of the business.
- Bachelors Degree with 2+ yrs of work experience in a fast-paced operational setup.
- 3 years of experience in Operations / Consulting / Supply Chain / Strategy experience with the ability to take initiative in a constantly changing work environment.
- Data-driven decision-making mentality and sound business judgment through strong analytical thinking and experimentation.
- SQL knowledge is a plus.
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