Business Operations Supervisor
1 week ago
AO - Business Operations Supervisor
The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Team** is responsible for overall contract setup and management support, account operations tracking, process compliance activities and client onboarding activities. The AO Operations Supervisor supports key processes for a portfolio of accounts reporting to the Operations Manager/Sr. Manager
**Responsibilities**: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
- Resource who has strong process/business knowledge and experience with E2E of Order-to-Cash processes and functional knowledge of each of the sub-streams of Order to Cash.
- As part of daily production activities:
- Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents.
- Co-ordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer
- Constant reduction of unbilled items
- Delivering upon the SLAs and KPIs of the team from production standpoint.
- Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis.
- Responsible for account operations tracking, process compliance activities and repeatable administrative actions with mínimal coordination or ambiguity related to the process areas
- Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint.
- Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations
- Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
- Proficient with MS office suite (MS Excel, MS outlook etc)
**Functional Skills**
- 3 to 4 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
- Resource who has strong process/Business knowledge and experience with Order-to-Cash process
- Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
- 1+ years of Operations or Back-office Support Services experience is preferred
- Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
- Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
- Flexible to business requirements
- Coordinate with internal resources and stakeholders for the flawless execution of work
- Effectively communicating your insights and plans to cross-functional team members and management
- Monitoring deliverables and ensuring timely completion of change requests/requirements
- Maintaining SLAs and resolving issues within SLA
**Core Competencies**
- Effective People Management skills with experience of independent team handling for at least 1-3 years.
- Drive strong performance management within the team for achieving team targets, maintaining optimum production standards and driving efficiency within the team
- Using Leadership skills and change management for advocacy of organisational objectives
- Strong business acumen with ability to drive zero surprise operations and un-interrupted production.
- Using innovation and initiative as tools for driving process improvements.
- Driving a strong channel of communication for effective stakeholder management.
Location - Gurgaon/Bangalore
-
Housekeeping Supervisor
2 weeks ago
Gurugram, Haryana, India ArabEasy LLC Full timeWe are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...
-
Supervisor, Training
2 weeks ago
Gurugram, Haryana, India AirBnB Full timeAirbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. **About the role**: The Training...
-
Store Supervisor
2 weeks ago
Gurugram, Haryana, India DETAILING BULL Full time**Store Supervisor Female (Retail) - Job Description** **Job Title : Retail - Store Supervisor** **Department : Operations** **Job Type : Full Time** **Location : Gurugram, Haryana** **Duties & Responsibilities**: - **Provide exceptional customer service by addressing inquiries and ensuring a positive experience.** - **Interact with customers to...
-
Housekeeping Supervisor
1 week ago
Gurugram, Haryana, India SES FACILITY MANAGEMENT PVT LTD. Full time**Full job description** **Housekeeping Supervisor** **Job Summary**: The Housekeeping Supervisor is responsible for overseeing and coordinating the daily housekeeping operations to ensure high standards of cleanliness, hygiene, and orderliness are maintained across the hotel. This role involves supervising housekeeping staff, inspecting rooms and public...
-
Assistant Supervisor
4 weeks ago
Gurugram, Haryana, India CHANDRASHEKHAR ENTREPRENEUR Full time*Job Title:* Assistant Supervisor *Summary:* Assist the Supervisor in overseeing daily operations, managing staff, and ensuring productivity and compliance with company policies. *Key Responsibilities:* - Supervise and guide team members - Address employee issues and provide feedback - Assist in training and scheduling - Maintain records and support...
-
Business Operation Associate
4 weeks ago
Gurugram, Haryana, India Moretasks Business Solution Pvt. Ltd. Full time**Responsibilities**: - Assisting, advising, and supporting our suppliers during the onboarding process and in maintaining their products. - Work closely with the regional coordinators and ensure that content, descriptions, calendars, images, and pricing for popular events or temporary exhibitions are up-to-date on the product page. - Ensure that the...
-
Supervisor People Team Operations
2 weeks ago
Gurugram, Haryana, India Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Maintenance Supervisor
2 weeks ago
Gurugram, Haryana, India Bake Wish Pvt. Ltd. Full timeA Maintenance Supervisor oversees the maintenance operations within a facility, ensuring that all systems and equipment function efficiently. This role involves managing a team of maintenance technicians, coordinating repair activities, and implementing preventive maintenance programs. **Key Responsibilities**: **Team Management**: Hire, train, and...
-
Production Supervisor
3 weeks ago
Gurugram, Haryana, India Everstylish Lifestyle Pvt. Ltd. Full time**Position Overview**: We are seeking an experienced and motivated Production Supervisor to join our team and oversee the manufacturing process for artificial jewellery. The Production Supervisor will be responsible for managing the day-to-day operations of the production department, ensuring high-quality output, efficient production schedules, and a safe...
-
Production Supervisor
2 weeks ago
Gurugram, Haryana, India Everstylish Lifestyle Pvt. Ltd. Full time**Position Overview**: We are seeking an experienced and motivated Production Supervisor to join our team and oversee the manufacturing process for artificial jewellery. The Production Supervisor will be responsible for managing the day-to-day operations of the production department, ensuring high-quality output, efficient production schedules, and a safe...
-
Production Supervisor
1 week ago
Gurugram, Haryana, India Everstylish Lifestyle Pvt. Ltd. Full time**Job description** **Position Overview**: We are seeking an experienced and motivated Production Supervisor to join our team and oversee the manufacturing process for artificial jewellery. The Production Supervisor will be responsible for managing the day-to-day operations of the production department, ensuring high-quality output, efficient production...
-
Warehouse Supervisor
2 weeks ago
Gurugram, Haryana, India BownBee Full timeJob Description: Warehouse Supervisor Company: BownBee Fashions Pvt Ltd Location: Gurgaon, India Employment Type: Full-Time **About BownBee**: BownBee is a prominent kids' ethnic wear company committed to delivering top-quality and stylish clothing for children. We take pride in crafting vibrant and comfortable attire that reflects the rich cultural...
-
Plant Supervisor
2 weeks ago
Gurugram, Haryana, India Sumax Engineering Private Limited Full timeThe Production Supervisor will lead a team of production workers, ensuring seamless operations and adherence to production schedules. **Responsibilities**: - Supervise and coordinate day-to-day production activities in accordance with production schedules, ensuring timely delivery of quality products. - Lead and motivate a team of production workers,...
-
Site Supervisor
2 weeks ago
Gurugram, Haryana, India Colonelz Constructions Full time**Colonelz Constructions Pvt Ltd** Designation: Site Engineer / Site Supervisor Department: Construction & Interior Projects Reports To - (Functionally) : Principal Architect Reports To - (Administratively) : Head Ops Immediate Level Subordinates : Site Supervisors & Skilled Lab Objectives of the Job: (Summary of the position) Handle projects...
-
Site Supervisor
2 weeks ago
Gurugram, Haryana, India Delbergia Woods Private Limited Full timewe are interior desining farm also doing turnkey project. we are hiring Site Supervisor iand primarily responsible for **overseeing the day-to-day operations on interior sites**. They ensure that projects are completed on time, within budget, and to the client's expected quality standards.Person must hv the bike. **Job Types**: Full-time, Permanent Pay:...
-
Housekeeping Supervisor
3 weeks ago
Gurugram, Haryana, India Aldott Hospitality Private Limited Full time**Job Title**: Housekeeping Supervisor **Job Summary**: The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, orderliness, and service quality in all guest rooms, public areas, and back-of-house areas. This role involves leading a team of housekeepers,...
-
Supervisor, Account
1 week ago
Gurugram, Haryana, India Expedia Partner Solutions Full timeExpedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. **Why Join Us?** To shape the future of travel, people must come first. Guided...
-
Service Desk Supervisor
3 weeks ago
Gurugram, Haryana, India AHEAD Full timeAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...
-
Assistant Supervisor
4 weeks ago
Haryana, India RD ENTERPRISES Full timeHiring for the Assistant Supervisor Role **Responsibilities** Identifying, qualifying and securing business opportunities. Coordinating business generation activities. Manage, train and monitor team members ad team leads. Monitor employee compliance with operational standards, along with other department and company policies and practices. Creating and...
-
Wiring Harness Assembly Supervisor
2 weeks ago
Faridabad, Haryana, India UNIMAX Full timeJob Title- Wiring Harness Assembly Supervisor / Operator- Gender Preference- Male- Number Of Vacancy- 1- Industry Area- Manufacturing / Production / Quality- Key Skills- Wiring Harness, Wiring Harness Operator, Crimping, Wiring harness Assembly, Wiring Harness Supervisor, wire Crimping, Wiring- Qualification- Higher Secondary, Secondary School- Salary (Per...