Strategic Client Advocate

2 weeks ago

Chennai, Tamil Nadu, India beBeeClientServices Full time ₹ 40,00,000 - ₹ 50,00,000
Director of Client Services

 

About the Role

Mobilise seeks an experienced Director of Client Services to anchor our client relationships in India and beyond. As a senior leader, you will set the standard for how we show up with senior client stakeholders, ensuring delivery teams are ahead of schedule, and building long-term trust for growth.

Key Responsibilities:

  • Develop strong relationships with senior marketing decision-makers across enterprise and fast-growth tech accounts and drive revenue growth.
  • Guide internal teams to deliver strategies, campaigns, and content meeting business needs.
  • Anticipate client requirements and bring proactive solutions.
  • Balance commercial thinking with creative sensibility - keeping margins, timelines, and impact in check.
  • Develop, coach, and grow the client services team into consultative partners.
  • Partner with agency leadership to shape proposals, pitches, and new market entries.

Requirements:

  • 12+ years in client service (agency side, B2B experience preferred).
  • Strong ability to hold a room with senior CMOs and marketing leaders.
  • Someone who can manage both detail and direction.
  • Track record of running multi-market accounts.
  • An instinct for commercial growth as much as delivery discipline.

Success Metrics:

  • Strong retention and expansion across accounts.
  • Clients seeing Mobilise as a strategic partner.
  • A team running independently with commercial and creative judgment.
  • Steady account growth with upsell and cross-sell opportunities.
  • Projects delivered accurately, on time, on budget, and profitably.
  • Smoother billing, receivables, and financial accuracy.
  • Clients and colleagues enjoying working together.

Benefits:

  • Industry-leading remuneration and optional commission opportunities.
  • Global client engagement possibilities.
  • Profit and turnover bonuses shared monthly and yearly.
  • Real recognition through awards and incentives.
  • Tenure-linked education sponsorships, global relocations, and sabbaticals.
  • Fair and flexible paid leave policies.
  • Comprehensive health cover and provident fund at highest slabs.
  • Continuous peer feedback and training support.
  • Daily perks: meals, snacks, and rewards.

Why Choose Us?

We are 100% referral-made over a decade, considered one of the finest B2B marketing agencies worldwide. We prioritise your autonomy to think, act, and deliver impact - for clients, teams, and yourself.

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