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Managerial Retail Position
2 weeks ago
Job Title:
Retail Store Manager
- Main Responsibilities:
The role of a Retail Store Manager is to oversee the daily operations of a retail store, ensuring exceptional customer service and driving sales growth. This position requires strong leadership skills, with the ability to motivate and guide a team of sales executives and support staff.
Responsibilities Include:
- Oversee daily store functioning, ensuring smooth opening and closing operations.
- Maintain store ambience and product display to align with the brand image.
- Ensure timely replenishment of products, coordination with suppliers, and stock accuracy.
- Achieve monthly, quarterly, and annual sales targets.
- Proactively identify local market opportunities to expand the customer base.
- Build and maintain strong client relationships, encouraging repeat business and referrals.
- Collaborate with marketing teams for local promotions, events, and campaigns.
- Supervise, guide, and motivate a team of sales executives and support staff.
- Conduct regular training on product knowledge, customer service, and sales techniques.
- Manage staff schedules, attendance, and performance reviews.
- Ensure all customers receive personalized attention and premium service.
- Resolve customer issues promptly, ensuring high satisfaction levels.
- Gather feedback to continuously improve in-store experience.
- Prepare daily, weekly and monthly sales and operations reports.
- Coordinate with head office for inventory, marketing, finance, and HR requirements.
- Monitor competitor activity in the local market.
