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Retail Store Manager(Chicken/Meat)
4 weeks ago
Company: Country Chicken Co.
Location: Retail Store
(MANIKONDA,CHANDANAGR,KPHB,PRAGATINAGAR,SAINIKPURI+ 5 DARK STORES)
Position: Store Manager
CTC: Up to ₹4 TO 4.5 LPA
Reporting to: Area Manager / Operations Head
About the Role:
The Store Manager is responsible for overall store performance , ensuring smooth
day-to-day operations, inventory control , team management, and excellent customer
experience. The role requires strong control over systems, manpower, and on-ground
execution.
Shift Structure:
●Break Shift (Retail Standard):
○Morning: 6:00 AM – 11:00 AM
○Evening: 5:30 PM – 10:00 PM
●6 Full-Day Shifts per Month
●6 Week Offs per Month (Compared to 4 in most companies)
Inventory & Data Control:
●Responsible for both manual and system-based inventory tracking
●Daily updates in POS/inventory systems like Prana, Pranago, or similar
●Manage stock inward (GRN), daily consumption, transfers, and expiry checks
●Maintain stock vs sales accuracy , prevent shrinkage and pilferage
●Track and report wastage , identify reasons, and take preventive steps
●Manage and submit regular data reports (daily sales, stock, wastage, indenting)
Team Management:
●Lead a team of butchers, CSAs (Customer Service Associates), riders, and
helpers
●Create duty rosters, allocate tasks, and ensure punctuality & grooming
●Maintain discipline , handle leaves/absences, and take corrective action where
needed
●Monitor productivity and encourage teamwork across store roles
Online Order & Customer Handling:
●Manage and dispatch orders from Swiggy, Zomato, and in-house website/app
●Ensure order accuracy, packaging, and rider coordination
●Focus on on-time deliveries , especially during peak hours
●Handle customer escalations, refunds, or complaints as required
Grooming, Hygiene & SOP Compliance:
●Ensure store is maintained as per brand hygiene standards
●Monitor grooming and cleanliness of butchers and other staff
Conduct daily opening/closing checks and hygiene walkthroughs
●Adhere to SOPs for meat handling, cutting, storage, and delivery
Requirements:
●2–5 years of retail store management experience (meat/FMCG preferred)
●Strong skills in Excel, POS & inventory tools
●Experience managing blue-collar teams
●Proficient in data reporting, people handling, and customer service
●Comfortable with early morning and evening shifts
