Senior Operating System Specialist
3 days ago
The ideal candidate will possess expertise in deploying strategies for building operating systems, working alongside team members in EUC services.
Draft and finalize designs with the Operating System and Applications teams. Review earlier versions of SOE and incorporate changes needed to fix issues, update software, and refer to risk logs from previous builds and deployments. Develop test methods and procedures to minimize risks within test plans.
Maintain a high level of logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as application problems on Windows operating systems.
- Good understanding of Microsoft operating systems with particular emphasis on Windows 10 and Windows 7.
- Ability to troubleshoot SCCM client installation, software distribution, remote control, and other SCCM issues.
Maintain engagement with business, IT partners, and stakeholders for Application management activities.
Key Requirements:
- Bachelor's degree in Engineering, Science or Technology, with at least 4-7 years experience in IT with majority of it in SOE/Imaging, SCCM, and troubleshooting.
- Excellent communication and vendor management skills to interact with businesses globally.
- Fluent in English, willing to work autonomously in an international environment and adapt to new challenges.
- Experience in ITIL processes and framework.
- Collaborative work style with strong relationship management skills.
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