Strategic Customer Onboarding Lead

1 week ago

Gurgaon, Haryana, India beBeeMarketing Full time ₹ 90,00,000 - ₹ 1,20,00,000

Key Aspects

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and 22,000 customers worldwide. We deliver a comprehensive event marketing and management platform for marketers and event professionals.

As a team lead you will be responsible for enhancing customer onboarding by implementing strategic adoption journeys and automating reminders to complete critical tasks.

Main Responsibilities:

  • Lead the execution of customer data-driven growth initiatives.
  • Automate repeatable customer marketing programs for improved efficiency and better customer experience.
  • Collaborate closely with global stakeholders to synchronize campaign schedules and content creation.
  • Own post-campaign analysis and insights to optimize program performance.

Essential Skills:

- In-depth understanding of marketing strategies and execution.

- Proven ability to manage multiple projects simultaneously.

- Excellent organizational and project coordination skills.

- Strong ability to work under tight deadlines and collaborate with diverse stakeholders.

- Exceptional written and verbal communication skills.

Key Requirements:

Benefits

Our organization offers competitive compensation packages, opportunities for professional development and collaboration in a dynamic environment.

Other Considerations:

Successful candidates will demonstrate a strong ability to think strategically and solve complex problems.

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