Senior ServiceNow Technical Lead

3 days ago

Bengaluru, Karnataka, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000

Job Overview :
We are seeking a skilled ServiceNow Developer to fill the role of Senior Technical Consultant. This position requires deep technical knowledge of the ServiceNow platform, with hands-on experience in developing custom applications, implementing integrations, and working with advanced modules such as Field Service Management, Asset Management, and the Now Agent Mobile Application.
This is a hybrid role requiring both technical expertise and strong client interaction skills.

Main Responsibilities :
- Design, develop, and implement custom applications on the ServiceNow platform.
- Work with stakeholders to gather requirements and deliver scalable, high-quality solutions.
- Implement and manage advanced modules including :
1. Field Service Management (FSM)
2. Asset Management
3. Now Agent Mobile Application
- Develop and customize Service Portals, widgets, and user interfaces.
- Integrate ServiceNow with external systems via SOAP and REST APIs.
- Follow development best practices, including scripting, configuration, and documentation.
- Perform instance migrations, version upgrades, and manage platform performance.
- Collaborate with cross-functional teams and provide technical leadership on ServiceNow projects.

Required Skills and Qualifications :
- Minimum 5+ years of hands-on experience in ServiceNow development.
- Strong understanding of core ServiceNow architecture and concepts.
- Demonstrated experience in designing and developing Field Service Management solutions.
- Proficiency in ServiceNow scripting (Client Scripts, Business Rules, Script Includes, etc.).
- Experience in developing and customizing the Service Portal.
- Solid understanding of web services integration using SOAP and REST.
- Experience with Asset Management and Now Agent Mobile modules.
- Familiarity with instance migration and platform upgrades.
- Excellent verbal and written communication skills.
- Ability to interact directly with clients and lead technical discussions.

What We Offer :
- Opportunity to work on challenging projects and expand your skillset.
- Collaborative environment with experienced professionals.
- Professional growth and development opportunities.

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