
Delivery Team Lead
2 weeks ago
Job Overview
">The ideal candidate will have a strong background in managing delivery teams, overseeing daily operations, and driving revenue growth. They will be responsible for coaching and supporting team members, ensuring excellent client quality and service levels are consistently met.
To succeed in this role, you will need to monitor key performance indicators (KPIs) and productivity metrics, working closely with support departments to execute effective staffing strategies. You will also hold regular team meetings and communicate important updates to direct reports within specific timelines.
Key Responsibilities:
- Oversee daily operations of the team
- Coach and support team members
- Ensure excellent client quality and service levels
- Monitor KPIs and productivity metrics
- Work with support departments to execute effective staffing strategies
- Hold regular team meetings
Requirements:
- Minimum 10+ years experience in US healthcare
- Strong knowledge in concepts of AR
- Good People Management Skills
- Good Interpersonal Skills
- Good Analytical Skills
- Good Leadership Skills
- Should have good client management Skills
Education:
Graduation is Mandatory
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