Cloud-Based Contact Center Solutions Expert

Contact Center EngineerThe role supports end-to-end project delivery and operational excellence in high-volume call center environments. Key Responsibilities:Design, deploy, and support Cisco UCCE and CUCM-based contact center solutions.Integrate and configure Nuance TTS (Text-to-Speech) and STT (Speech-to-Text) functionality for enhanced IVR...

Job DescriptionThis role involves designing and implementing robust Cisco Unified Contact Center Enterprise (UCCE) and Cisco Customer Voice Portal (CVP) architectures that support scalable, resilient, and high-performing contact center solutions. The successful candidate will have a deep understanding of the technical requirements for UCCE and CVP systems...

Job Title: Group Senior Technical LeadWe are seeking an experienced leader to oversee the implementation and support of contact center solutions across global concierge centers.The ideal candidate should have strong technical expertise in VoIP, SIP, AudioCodes, and contact center solutions, with a focus on cloud migration, standardization, and...

Job Title:Artificial Intelligence Design SpecialistRole Overview:We seek a highly skilled technical expert with expertise in cloud-based AI solutions and scalable production-level architectures.This role involves architecting AI/ML-driven applications, ensuring best practices in cloud deployment, security, and scalability while collaborating with...

Guidewire Billing Center ExpertWe are seeking an accomplished software developer with exceptional expertise in configuration, integration, and cloud deployment of the Guidewire Billing Center. The ideal candidate should possess recent, hands-on experience in this software platform and hold relevant certifications.Key Responsibilities:Design, configure, and...

Job Overview:The NICE CXone Lead will be responsible for overseeing the design, configuration, and deployment of NICE CXone solutions.This role requires expertise in NICE CXone platform setup, call flow design, and integrations, along with leadership skills to manage client engagements and mentor teams.Key Responsibilities:Lead NICE CXone implementations...

Cloud Expert- Cloud ArchitectRequirementsPosition Overview:Seeking an experienced Cloud Architect to design and lead the architecture of cloud solutions forgovernment ministries and departments. The ideal candidate will create secure, scalable, andhighly available cloud architectures, ensuring that solutions are aligned with the government'slong-term digital...

Job Title: Supply Chain Management SpecialistWe are seeking a highly skilled professional with expertise in managing end-to-end supply chain processes.The ideal candidate should have strong skills in Oracle Fusion Cloud SCM and the ability to design, configure, and optimize order management processes in a cloud-based environment.Key...

Job TitleHyper-V Engineer/Specialist - Data Center ExpertLocation: Flexible, Hybrid Work ModelExperience: 6 to 10 YearsEmployment Type: Contract (Fixed Term)Job DescriptionWe are seeking a highly skilled Hyper-V Engineer/Specialist to join our team and support our data center initiatives. As a key member of our infrastructure team, you will be responsible...

About the OpportunityWe are seeking an experienced Salesforce consultant to deliver critical support for project execution and client engagements.The ideal candidate will possess a solid background in Salesforce Revenue Lifecycle Management (RLM) and extensive hands-on experience with both Salesforce CPQ (Configure, Price, Quote) and Salesforce Billing...