
Digital Lifecycle Manager
1 week ago
Key Responsibilities:
- The Software Asset Management Analyst will be responsible for the entire lifecycle of software assets, encompassing procurement, license management, compliance, renewals, and vendor coordination.
- Collaboration is key with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.
Responsibilities Include:
- Software Request & License Management
- Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365).
- Maintain accurate records of license assignments, usage, and compliance.
Additional Tasks:
- Contract & Renewal Management
- Track contract expirations using dashboards (Asana, Remedy).
- Coordinate with legal and procurement for contract reviews and renewals.
Other Key Responsibilities:
- Procurement & Purchase Order (PO) Process
- Collaborate with the Center of Excellence (COE) for PR processing.
- Ensure all approvals (gatekeeper, manager, cost center) are documented.
Vendor Collaboration:
- Use shared mailboxes for all vendor interactions.
- Ensure all communications are tagged to relevant Remedy tickets.
Software Deployment:
- Coordinate with desktop engineering and local IT for software packaging and deployment.
- Track deployment status and update Remedy tickets.
Audit Compliance:
- Conduct regular license usage reviews and reclaim unused licenses.
- Ensure all actions are documented for audit and compliance.
Reporting & Dashboards:
- Maintain and update SAM dashboards for renewals and compliance tracking.
- Export and format data from Remedy for dashboard imports.
Requirements:
- Bachelor's degree in IT, Business, or related field.
- 3–6 years of experience in Software Asset Management or IT Procurement.
- Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
Preferred Qualifications:
- ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
- Experience with Intune, Microsoft Entra, and Azure Cost Management.
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