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Process Manager
2 weeks ago
In this role, you will oversee a team and facilitate information exchange across various stakeholders to resolve potential issues affecting customer satisfaction and business continuity.
Main Responsibilities:- Manage a shift and continually identify opportunities for team improvement.
- Determine key performance metrics to drive team results and inform strategic decisions.
- Analyze trends and make informed decisions based on data insights.
- Communicate effectively with internal and external partners, including finance, quality teams, and logistics.
- Escalate problems or discrepancies in information to relevant parties and ensure resolution.
- Bachelor's degree or equivalent work experience.
- At least 1 year of experience in employee management and performance evaluation.
- Able to adapt to changing schedules, including evenings, weekends, and holidays.
- Ability to move heavy carts loaded with products weighing up to 100 pounds during shifts.