IT Operations Manager

5 days ago


Pune, Maharashtra, India beBeeTicketing Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Summary:

We are seeking a skilled IT Operations professional to manage the performance, stability and reliability of ticketing tools.

The ideal candidate will have experience in managing ARS Server, Remedy Forms configuration, ITIL workflow, ARS Integration and BMC Remedy Administrator skills.

This role is perfect for someone who enjoys working with multicultural, virtual teams and different software providers.

Key Responsibilities:
  • Manage performance, stability and reliability of IT Operations Ticketing Tools
  • Ensure proper functionality of ticket interfaces
  • Incident- and problem management across teams and 3rd Party software vendors
Requirements:
  • BMC Remedy Administrator skills
  • ARS Server management
  • Remedy Forms configuration
  • ITIL workflow knowledge
  • ARS Integration expertise

About Us:

We are an Equal Opportunity Employer. We welcome and value diverse people and insights. We believe that being authentically human and inclusive powers employee growth and enables them to create a positive impact.



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