Operational Team Lead

2 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Job Role: Deputy Manager - Operations


Summary:


Seeking a highly skilled and experienced Deputy Manager to oversee day-to-day operations and manage a team of professionals. The ideal candidate will have a strong background in sales and people management, with excellent leadership skills and the ability to drive results.


Key Responsibilities:


1. Team Management: Lead and manage a team of professionals to achieve operational goals and objectives.


2. Operations Oversight: Oversee day-to-day operations, ensuring smooth and efficient execution of tasks and projects.


3. Performance Management: Develop and implement performance management strategies to drive team performance and results.


4. Customer Experience: Foster excellent customer relationships and drive customer satisfaction through effective communication and issue resolution.


5. Training and Development: Provide ongoing training and development opportunities to enhance team members' skills and knowledge.


Requirements:


1. Bachelor's Degree in Business Administration or related field.


2. Minimum 5-7 years of experience in sales and people management.


3. Excellent leadership and communication skills.


4. Strong analytical and problem-solving skills.


5. Ability to work in a fast-paced environment and adapt to changing priorities.


6. Good understanding of Excel.


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