ServiceNow CSM Developer Position in Bangalore

2 weeks ago


Bengaluru Rural, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time
Job Title: ServiceNow CSM Developer

About the Role:

The ideal candidate will possess a strong background in ServiceNow, with experience in developing and implementing the Customer Service Management (CSM) module. They should have hands-on experience with SOAP, RESTful API, scripting, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, and other related technologies.


Key Responsibilities:
  • Identify system deficiencies and recommend solutions for continual service improvements
  • Develop and implement functional knowledge of CSM module of ServiceNow
  • Have worked on multiple integrations of ServiceNow-Monitoring Tools
  • Past experience with instance upgrade and patching is a plus

Requirements:

The successful candidate should have 5 to 6 years overall ServiceNow experience, with at least 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)

They should also have a solid understanding of ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script, and functional understanding of NOW Experience UI Framework and JMS integrations

BASIC understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities

Certification:- CSA, CAD or CIS-CSM


Salary and Benefits:

This position offers an attractive salary of up to ₹13 Lakhs Per Annum, making it an excellent opportunity for experienced professionals looking to grow their careers

The company offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package


Location: Bangalore
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