Lead ServiceNow Developer

1 day ago


Bengaluru, India Appizion Consulting & Solutions Full time

About the Role :


We are seeking a highly skilled ServiceNow CSM Lead Consultant to join our team. As a ServiceNow CSM Lead Consultant, you will be responsible for leading the configuration, customization, and integration of ServiceNow CSM modules. You will play a critical role in ensuring the successful implementation and ongoing support of our ServiceNow platform.


Key Responsibilities :


- Technical Leadership : Lead the design, development, and implementation of ServiceNow CSM solutions, ensuring adherence to best practices and ServiceNow standards.


- Configuration and Customization : Configure and customize ServiceNow CSM modules to meet business requirements, including workflows, forms, scripts, and reports.


- Integration : Integrate ServiceNow CSM with other applications and systems, ensuring seamless data flow and automation.


- Problem-Solving : Diagnose and troubleshoot technical issues, providing timely solutions and workarounds.


- Quality Assurance : Conduct thorough testing to ensure the quality and reliability of ServiceNow implementations.


- Team Collaboration : Collaborate effectively with business analysts, developers, and other stakeholders to understand requirements and deliver solutions.


- Knowledge Sharing : Share knowledge and best practices with team members to foster a culture of continuous learning.


Required Skills and Experience :


- 7-10 years of experience in ServiceNow, with a strong focus on CSM modules.


- Deep understanding of ServiceNow architecture, workflows, scripting, and integrations.


- Experience in designing, developing, and implementing ServiceNow solutions.


- Strong analytical and problem-solving skills.


- Excellent communication and interpersonal skills.


- Ability to work independently and as part of a team.


- Experience with Agile methodologies.


- Knowledge of ITIL processes.

(ref:hirist.tech)
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