Marketing Team Lead
1 day ago
Company Overview
Cog Culture is a dynamic and innovative company that values excellence in client relationships. Our team thrives on building strong partnerships with clients, delivering exceptional results, and driving growth.
Job Summary
We are seeking an experienced Marketing Team Lead to join our Cog Culture team. This is a challenging role that requires a strategic thinker with excellent communication skills to manage client relationships, understand their needs, and ensure client satisfaction.
Key Responsibilities:
- Client-centric Approach: Foster strong relationships with clients by seeking, processing, and executing their requests and product orders efficiently.
- Product Expertise: Possess comprehensive knowledge of products/services and processes, providing answers to queries and directing clients to account managers when necessary.
- Project Coordination: Collaborate with internal teams to ensure timely fulfillment of product orders/services, maintain trackers, and reports for client interaction, product/service usage, etc.
- Feedback Resolution: Collect feedback from clients, resolve complaints, and provide regular updates on new features launched.
Qualifications:
- At least 2 years of experience as an Account Executive, Account Manager, or similar client-servicing role.
- Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships.
- Strong problem-solving and negotiation abilities, with a proven track record of delivering results.
- Ability to work well in a team, collaborate effectively with cross-functional teams, and adapt to changing priorities.
Compensation and Benefits:
The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
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