IT Support Specialist
3 weeks ago
Invenio Business Solutions is a leading global SAP solutions provider, serving the public sector and offering specialized skills in media and entertainment. We combine deep expertise with advanced technologies to help organizations modernize and stay competitive in today's fast-paced business environment.
Role Summary
The IT Associate will be responsible for providing technical support and services to our clients, including troubleshooting, maintenance, and configuration of IT systems. The successful candidate will have a strong understanding of various operating systems, hardware devices, and network management, as well as excellent problem-solving skills and the ability to work effectively in a team environment.
Key Responsibilities
• Troubleshoot and resolve technical issues related to IT systems
• Maintain and configure IT systems, including hardware and software
• Provide technical support and training to clients and internal staff
• Collaborate with cross-functional teams to ensure seamless delivery of services
• Stay up-to-date with emerging technologies and best practices in IT
Requirements
• Bachelor’s degree in IT or equivalent
• 0-1 year of experience in IT or a related field
• Strong understanding of operating systems, hardware devices, and network management
• Excellent problem-solving skills and ability to work in a team environment
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
Preferred Qualifications
• Certification in hardware and networking or Microsoft/Cisco
• Experience with Microsoft Office suite (Word, Excel, PowerPoint, Visio)
What We Offer
Invenio Business Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace culture that values innovation, collaboration, and customer satisfaction.
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