"SAP IBP Support Specialist"

3 weeks ago


Hyderabad, Telangana, India QuillSoft IT Services Private Limited Full time
SAP IBP Support Specialist Job Description

At QuillSoft IT Services Private Limited, we are seeking an experienced SAP IBP Support Specialist to join our team. The ideal candidate will have a strong background in SAP IBP and a passion for delivering exceptional support to our clients.

Key Responsibilities:
  1. Provide level 3 support for SAP IBP, including incident management, problem management, and service requests.
  2. Collaborate with cross-functional teams to resolve complex technical issues.
  3. Develop and maintain knowledge of SAP IBP functionality, including demand planning, supply planning, and S&OP.
  4. Stay up-to-date with the latest SAP IBP releases and features.
  5. Communicate effectively with clients and internal stakeholders to ensure seamless support delivery.

Requirements:
  • 6-10 years of experience in SAP IBP support or implementation.
  • Strong knowledge of SAP IBP functionality, including demand planning, supply planning, and S&OP.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Fluent English language skills.

Preferred Qualifications:
  • ITIL v3 or ITIL v4 certification.
  • Experience working in a global team environment.
  • Knowledge of ticketing tools, such as ServiceNow.


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