Front Office Associate

5 days ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 75,00,000
Front Office Associate

The Front Office Associate is a key member of the hotel team, responsible for delivering exceptional guest experiences.

Key Responsibilities:
  • Guest Services: Provide warm and welcoming service to all guests, responding promptly to their inquiries and requests.
  • Check-in/Check-out: Efficiently process guest arrivals and departures, ensuring accurate and timely room assignments and payment processing.
  • Reservations: Manage guest reservations with precision, guaranteeing availability and accuracy.
  • Record-Keeping: Maintain meticulous records of guest transactions, including billing and incident reports.
  • Problem-Solving: Anticipate and resolve any guest complaints or issues in a fair and professional manner.

To achieve this role's objectives, the ideal candidate will demonstrate excellent communication skills, be highly organized, and possess the ability to multitask effectively under pressure. If you are passionate about providing genuine hospitality and can excel in a fast-paced environment, we encourage you to apply for this dynamic opportunity.



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