Operations Store Supervisor

1 week ago

Mangalore, Karnataka, India beBeeManager Full time ₹ 8,00,000 - ₹ 10,00,000
Store Operations Manager

We are seeking a highly skilled professional to oversee the day-to-day store operations for our Global Watch Brands stores.

As a pivotal member of our leadership team, you will be responsible for driving sales and ensuring an exceptional customer experience.

Key Responsibilities:
  • Store Maintenance:
    • Ensure the store is well-maintained, clean, and visually appealing at all times.
    • Monitor and manage inventory levels to optimize product availability.
  • Sales Leadership:
    • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
    • Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
    • Implement sales strategies and promotions to maximize revenue.
  • Customer Service:
    • Foster a customer-centric environment, ensuring an exceptional shopping experience.
    • Handle customer inquiries, complaints, and issues promptly and professionally.
    • Build and maintain strong customer relationships.
  • Team Management:
    • Recruit, train, and supervise store staff.
    • Create a positive and collaborative work environment.
    • Conduct regular performance evaluations and provide constructive feedback.
  • Financial Performance:
    • Monitor and manage the store's financial performance.
    • Implement cost-effective measures to optimize profitability.
  • Security and Compliance:
    • Ensure adherence to security and safety protocols.
    • Comply with all relevant regulations and company policies.
Requirements:
  • Proven experience as a Retail Manager, preferably in the Watch Industry.
  • Excellent communication and customer service abilities.
  • Familiarity with inventory management and sales techniques.

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