
Hotel Operations Specialist
4 days ago
Job Title: Hotel Operations Executive
Overview:
We are seeking an experienced professional to manage post-booking activities, ensuring seamless guest experiences.
Main Responsibilities
- Manage Post-Booking Queries: Handle customer inquiries, modifications, and cancellations in a timely and efficient manner.
- Coordinate with Hotels: Confirm bookings, resolve issues, and provide excellent customer service.
- Customer Support: Respond to customer calls, emails, and chats, addressing concerns and providing solutions.
- Escalations and Refunds: Handle escalated issues, process refunds, and resolve payment discrepancies.
- Process Improvement: Maintain accurate booking records, analyze processes, and implement improvements.
Requirements
- Experience: 6 Months to 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination skills.
- Technical Skills: Familiarity with OTA booking systems is a plus.
Benefits
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and are looking for a challenging role, we encourage you to apply.
-
Hotel Operation Executive
4 weeks ago
Gurgaon, Haryana, India Easemytrip Full timeJob DescriptionJob Title: Hotel Operations ExecutiveExperience: 6 Months to 1+ YearsJob SummaryWe are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.Key...
-
Hotel Operations Coordinator
4 days ago
Gurgaon, Haryana, India beBeeCustomerService Full timeJob Title: Hotel Operations CoordinatorWe are seeking an experienced Hotel Operations Coordinator to join our team. The successful candidate will be responsible for handling post-booking queries, modifications, and cancellations.The ideal candidate will have excellent communication skills and the ability to work well under pressure.Responsibilities:Handle...
-
Hotel Career Development Opportunities
5 days ago
Gurgaon, Haryana, India beBeeCareer Full time US$ 40,000 - US$ 62,000Unlock Your Potential with Our Internship ProgramYou're a college student looking to gain hands-on experience in hotel management? Our Internship Program is designed to help you build upon your studies and explore the industry.Through our program, you'll have the opportunity to work in various areas of the hotel, including front office, food and beverage....
-
Urgent Search Bloom
4 weeks ago
Gurgaon, Haryana, India Bloom Hotel Group Full timeWelcome to the Bloom Life- At Bloom Hotel Group, we're not just building hotels - we're creating India's coolest and most tech-savvy hospitality experience.- We're a chain of award-winning hotels built on innovation, design, and unforgettable service. With 70+ operational hotels and a vision to hit 100+ properties, we're growing faster than ever - and we...
-
Bloom - Assistant Sales Manager (2-4 yrs)
4 weeks ago
Gurgaon, Haryana, India Bloom Hotel Group Full timeWelcome to the Bloom Life- At Bloom Hotel Group, we're not just building hotels - we're creating India's coolest and most tech-savvy hospitality experience.- We're a chain of award-winning hotels built on innovation, design, and unforgettable service. With 70+ operational hotels and a vision to hit 100+ properties, we're growing faster than ever - and we...
-
Front Office Operations Specialist
3 days ago
Gurgaon, Haryana, India beBeeOperations Full time ₹ 5,00,000 - ₹ 8,00,000Job Title: Front Office Operations SpecialistWe are seeking a highly organized and detail-oriented Front Office Operations Specialist to join our team. As a key member of our front office administration, you will be responsible for managing the day-to-day operations of our office, including visitor management, facilities coordination, and administrative...
-
Property Operations Specialist
5 days ago
Gurgaon, Haryana, India beBeeFacilities Full time US$ 80,000 - US$ 1,20,000Job SummaryA Key Player in Property OperationsThe Facilities Executive plays a pivotal role in ensuring seamless day-to-day operations of a property. This includes prioritizing facilities needs, collaborating closely with the facilities manager and assistant facilities manager to oversee administrative functions, security issues, and facility services.Main...
-
Regional Operations Efficiency Expert
2 days ago
Gurgaon, Haryana, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 1,20,00,000Operational Excellence Specialist RoleAs a key contributor to our India Regional Management Office team, you will play a pivotal role in driving operational efficiency and supporting data-driven decision-making.The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment....
-
Business Operations Specialist
4 days ago
Gurgaon, Haryana, India beBeeOperations Full time ₹ 20,00,000 - ₹ 30,00,000Job Title: Business Operations Specialist">We are seeking a highly motivated and organized individual to join our team as a Business Operations Specialist. In this role, you will be responsible for providing operational support to various teams across the organization.Your key responsibilities will include:Providing administrative support to senior leaders...
-
Financial Operations Specialist
2 days ago
Gurgaon, Haryana, India beBeeFinancialOperations Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: Financial Operations SpecialistWe are seeking a skilled Financial Operations Specialist to manage financial processes, ensure compliance with regulations and handle tasks such as financial reporting, budgeting and risk management.About the RoleManage financial processes and confirm compliance with regulationsHandle tasks such as financial...