Hotel Operation Executive

4 weeks ago


Gurgaon, Haryana, India Easemytrip Full time
Job Description

Job Title: Hotel Operations Executive

Experience: 6 Months to 1+ Years

Job Summary

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities

- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.

Requirements

- Experience: 6 Months to 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.

Skills:- Operations, Travel management and Hospitality

  • Gurgaon, Haryana, India beBeeOperations Full time

    Job Title: Hotel Operations ExecutiveOverview:We are seeking an experienced professional to manage post-booking activities, ensuring seamless guest experiences.Main ResponsibilitiesManage Post-Booking Queries: Handle customer inquiries, modifications, and cancellations in a timely and efficient manner.Coordinate with Hotels: Confirm bookings, resolve issues,...


  • Gurgaon, Haryana, India beBeeCustomerService Full time

    Job Title: Hotel Operations CoordinatorWe are seeking an experienced Hotel Operations Coordinator to join our team. The successful candidate will be responsible for handling post-booking queries, modifications, and cancellations.The ideal candidate will have excellent communication skills and the ability to work well under pressure.Responsibilities:Handle...


  • Gurgaon, Haryana, India Bloom Hotel Group Full time

    Welcome to the Bloom Life- At Bloom Hotel Group, we're not just building hotels - we're creating India's coolest and most tech-savvy hospitality experience.- We're a chain of award-winning hotels built on innovation, design, and unforgettable service. With 70+ operational hotels and a vision to hit 100+ properties, we're growing faster than ever - and we...

  • Urgent Search Bloom

    4 weeks ago


    Gurgaon, Haryana, India Bloom Hotel Group Full time

    Welcome to the Bloom Life- At Bloom Hotel Group, we're not just building hotels - we're creating India's coolest and most tech-savvy hospitality experience.- We're a chain of award-winning hotels built on innovation, design, and unforgettable service. With 70+ operational hotels and a vision to hit 100+ properties, we're growing faster than ever - and we...


  • Gurgaon, Haryana, India beBeeCareer Full time US$ 40,000 - US$ 62,000

    Unlock Your Potential with Our Internship ProgramYou're a college student looking to gain hands-on experience in hotel management? Our Internship Program is designed to help you build upon your studies and explore the industry.Through our program, you'll have the opportunity to work in various areas of the hotel, including front office, food and beverage....


  • Gurgaon, Haryana, India Edge Executive Search Full time

    Job DescriptionWe are seeking a Travel and Expense Manager to coordinate all aspects of travel policy, operations, and expense management for a global company. This essential role involves overseeing corporate travel arrangements, ensuring compliance with policies and budgets, and driving operational efficiencies through system optimization and robust...


  • Gurgaon, Haryana, India Seven Consultancy Full time

    JOB DETAILS 1) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.2) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 3) Process orders, forms and applications.4) Follow up to ensure...


  • Gurgaon, Haryana, India beBeeFacilities Full time US$ 80,000 - US$ 1,20,000

    Job SummaryA Key Player in Property OperationsThe Facilities Executive plays a pivotal role in ensuring seamless day-to-day operations of a property. This includes prioritizing facilities needs, collaborating closely with the facilities manager and assistant facilities manager to oversee administrative functions, security issues, and facility services.Main...


  • Gurgaon, Haryana, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Operational Excellence Specialist RoleAs a key contributor to our India Regional Management Office team, you will play a pivotal role in driving operational efficiency and supporting data-driven decision-making.The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment....


  • Gurgaon, Haryana, India beBeeDestination Full time ₹ 8,00,000 - ₹ 12,00,000

    As a key member of our team, you will play a pivotal role in managing inbound operations for our client, a leading innovative travel solutions company.Contract Negotiation and Hotel ManagementYou will be responsible for daily operations related to inbound tour bookings and logistics, ensuring seamless travel arrangements for tourists across Indian...