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IT Service Delivery Specialist
2 weeks ago
This role involves providing various information security administration services using a web-based request management and incident management tool.
The successful candidate will be responsible for performing tasks such as access administration, group mailbox and distribution list creation and maintenance, Windows Server access, network shared folder access, AD group creation, modification and deletion, and Unix based provisioning requests.
Required Skills and QualificationsTo excel in this position, the ideal candidate should possess:
- Active Directory knowledge
- Access management skills
- Basic Unix understanding
- ITIL concepts familiarity
Candidate must be able to multitask and work effectively with staff located both domestically and internationally. Strong problem-solving skills and ability to identify automation opportunities are also essential.
BenefitsAs an IT Service Delivery Specialist, you will have the opportunity to rotate around the team and assist where needed. This role requires flexibility and the ability to work well under pressure. The ideal candidate should be able to learn quickly, add value to the team, and bring innovative ideas to the table.
Additional ResponsibilitiesCandidate will be required to troubleshoot access-related issues and execute customer and information security reports. Candidate should be able to communicate effectively and work collaboratively as part of a team.
