Service Delivery Manager
1 day ago
1. Manage the E2E delivery of the assigned account(s)
2. Overall 18-20 years experience in IT with atleast 6 years experience in managing the delivery, operations, resourcing and financials of accounts with a minimum size of USD 5-10Mn annual revenue FTEs)
3. Experience in managing teams from multiple geographies and technologies
4. Experience in managing clients and accounts from North America market
5. Experience in Account level resource, revenue and margin forecasting
6. Experience in margin optimization
7. Good people management skills to energize, upskill and retain talent.
1. Manage the E2E delivery of the assigned account(s)
2. Overall 18-20 years experience in IT with atleast 6 years experience in managing the delivery, operations, resourcing and financials of accounts with a minimum size of USD 5-10Mn annual revenue FTEs)
3. Experience in managing teams from multiple geographies and technologies
4. Experience in managing clients and accounts from North America market
5. Experience in Account level resource, revenue and margin forecasting
6. Experience in margin optimization
7. Good people management skills to energize, upskill and retain talent.
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Service Delivery Manager
21 hours ago
Chennai, Tamil Nadu, India Accel It Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole: Service Delivery ManagerLocation: Chennai - TaramaniCompany: Accel IT ServicesAbout Us:Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure Management Services, Large Project...
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Service Delivery Manager
1 week ago
Chennai, Tamil Nadu, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per yearService Delivery Manager Capgemini is Hiring below role: Designation: Manager Skill: Service Delivery Manager / Scrum Master Experience: 9–12 Years Location: Chennai If interested Send your CV: Mention the Designation in the subject line.
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Service Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India MSP Info Services Full time ₹ 15,00,000 - ₹ 28,00,000 per yearService Delivery Manager ResponsibilitiesEnsure SLA complianceManage client relationshipsLead service teamsResolve incidentsDrive process improvementsReport performanceEnsure complianceControl costsProvident fundHealth insuranceFood allowance
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MES Service Delivery Manager
3 days ago
Chennai, Tamil Nadu, India 9nexus Full time ₹ 8,33,333 - ₹ 25,00,000 per yearMES Service Delivery ManagerWere seeking an MES Service Delivery Manager to oversee the delivery, support, and continuous improvement of Manufacturing Execution Systems across global manufacturing sites.Key Responsibilities:Manage MES operations, SLAs, and incident resolution across sites.Coordinate between business, IT, and vendor teams to ensure seamless...
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Service Delivery Manager – ITSM
2 weeks ago
Chennai, Tamil Nadu, India TECEZE Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title:Service Delivery Manager – ITSM (ServiceNow)Location:OnsiteDepartment:Service DeliveryReports To:Head of Operations / Delivery DirectorPosition OverviewTheService Delivery Manager (SDM)will oversee the end-to-end delivery of IT services via theServiceNow ITSM platform, ensuring that all incidents, service requests, problems, and changes are...
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SAP Service Delivery Manager
1 day ago
Chennai, Tamil Nadu, India Hunarstreet Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition We are looking for an SAP Service Delivery Manager who oversees the day-to-day operations of service delivery. You will provide a high-touch customer experience that results in customer satisfaction, enhanced client relationships, and ongoing profitability of the services delivered to clients while successfully navigating customer challenges to find...
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Manager - Service Delivery
3 days ago
Chennai, Tamil Nadu, India Tata Communications Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThe Manager of Customer Order Management who has the competency to lead the end-to-end order fulfillment process for foreign clients, ensuring timely and accurate processing of orders, maintaining high customer satisfaction, and driving continuous improvement in operations. This role demands strong coordination across internal teams and external stakeholders...
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Senior Service Delivery Manager
3 days ago
Chennai, Tamil Nadu, India Themesoft Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per yearGreetings from ThemesoftWe are looking for aService Delivery Managerto oversee the managed services, operations, and support forManufacturing (MES)andQuality (QMS)applications in a GxP-regulated environment.Role Overview:Lead a shift-based team in Chennai delivering L2/L3 support for Mfg. & Quality applications (MES, QMS, LIMS, EBR).Drive Incident, Problem,...
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Service Delivery Manager Engineer
3 days ago
Chennai, Tamil Nadu, India Cosmic It Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSeeking Service Delivery Manager with 12–18 yrs IT exp in Pharma/GxP apps (MES, QMS). Must lead support ops, ensure ITIL compliance, manage vendors/stakeholders, drive CSI, and oversee validation. ITIL v4 cert and MES/QMS app knowledge preferred.
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Service Delivery Specialist
2 weeks ago
Chennai, Tamil Nadu, India Capgemini Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob DescriptionLeads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPI's executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team...