Service Delivery Manager

About Us   Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...

About Us Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...

Service Delivery Manager / Scrum Master Location: Chennai Experience: 10–12 years Your Role As a Service Delivery Manager / Scrum Master, you will be responsible for overseeing project timelines, budgets, stakeholder alignment, and delivery milestones. You will facilitate Agile ceremonies, manage risks, and ensure successful coordination across...

Service Delivery Manager / Scrum MasterLocation: ChennaiExperience: 10–12 yearsYour RoleAs a Service Delivery Manager / Scrum Master, you will be responsible for overseeing project timelines, budgets, stakeholder alignment, and delivery milestones. You will facilitate Agile ceremonies, manage risks, and ensure successful coordination across engineering,...

Service Delivery Manager ResponsibilitiesEnsure SLA complianceManage client relationshipsLead service teamsResolve incidentsDrive process improvementsReport performanceEnsure complianceControl costsProvident fundHealth insuranceFood allowance

As a seasoned service delivery expert, you will be responsible for driving performance and network establishment.Key responsibilities include reducing Return to Base (RA) rates and improving product quality.You will serve as a single point of contact for service issues, ensuring timely resolution and improvement plans.Collaboration with Quality, Sales,...

Service Delivery Manager - Technical Support Voice BPO We are looking for an experienced professional to join Technical Support Voice BPO operations team in Chennai Australian Shift This role is best suited for candidates with strong expertise in service delivery team leadership and client management within a BPO technical support environment ...

Job location: Chennai, Bengaluru, Pune (On-site)Experience: 2 - 5 years of experience in IT Project ManagementCompany Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...

Job location: Chennai, Bengaluru, Pune (On-site)Experience: 2 - 5 years of experience in IT Project ManagementCompany Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...

Job location: Chennai, Bengaluru, Pune (On-site) Experience: 2 - 5 years of experience in IT Project Management Company Mission : Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...