Business Development Officer

6 days ago

Nashik, Maharashtra, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,50,000
Job Title: Telecaller

We are seeking enthusiastic and articulate telecallers to join our workforce in a office-based role at our facility in Nashik.

Key Responsibilities:
  • Calling Activities:
    • Make outbound calls to prospective or existing customers to introduce products/services, generate interest, or follow up on leads.
    • Answer incoming calls from customers regarding product inquiries, service requests, complaints, or general information.
  • Lead Generation / Sales / Service:
    • Identify and qualify potential leads, scheduling appointments for sales teams where necessary.
    • Persuade customers to purchase products or subscribe to services, working towards achieving daily, weekly, and monthly sales targets.
    • Provide accurate information, resolve customer issues, and offer solutions to ensure customer satisfaction.
  • Customer Relationship Management:
    • Build rapport and establish positive relationships with customers over the phone.
    • Maintain a polite, professional, and empathetic demeanor at all times.
  • Data Management & Reporting:
    • Maintain accurate and detailed records of all calls, customer interactions, lead status, and sales outcomes in the CRM system or database.
    • Update customer information as needed to ensure data accuracy.
  • Compliance & Adherence:
    • Adhere strictly to company policies, calling scripts (if applicable), data privacy regulations, and ethical guidelines.
    • Ensure compliance with all communication standards and quality benchmarks.

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