Technical Operations Specialist

6 days ago

Mumbai, Maharashtra, India beBeeCustomerExperience Full time ₹ 80,00,000 - ₹ 1,50,00,000
Job Title

We're seeking a highly skilled Central-Zonal Technical Manager to implement operational policies and procedures at the Circle Level.

This is an exciting opportunity for you to make a meaningful impact in our organization by driving operations SLA at Circle Level, monitoring complaint resolutions, and providing support to community projects and corporate customers.

Key Responsibilities:

  • Implementing operational policies and procedures at Circle Level
  • Conducting periodic audits and inspections to ensure testing and measurement equipment is available and utilized by field staff
  • Designing and implementing strategies for expanding operational support services
  • Providing technical customer care and monitoring complaint resolutions

Core Competencies:

  • In-depth technical knowledge
  • Excellent domain knowledge and analytical skills
  • Customer-centric approach
  • Innovative and ambitious mindset

We value diversity and inclusion and are committed to creating a workplace that's equal opportunities for all. If you're passionate about technology and customer experience, we encourage you to apply.

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