Director of Service Excellence

5 days ago


Madurai, Tamil Nadu, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

Job Overview

This role is responsible for leading the Technical Services department, focusing on international markets and developing a service strategy to achieve set targets. The successful candidate will be expected to manage teams effectively, ensuring efficient service delivery and customer satisfaction.

Key Responsibilities

  • Develop and implement a service strategy aligned with business objectives
  • Lead and manage cross-functional teams to deliver high-quality services
  • Ensure effective communication with stakeholders, including customers and internal teams
  • Foster a culture of innovation and continuous improvement within the Technical Services department

Requirements

To succeed in this role, you will need:

  • Proven experience in team management and leadership
  • Excellent communication and interpersonal skills
  • Able to develop and implement strategies to drive business growth
  • Familiarity with technical services operations and customer support

Benefits

The successful candidate can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that supports innovation and teamwork.



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