Technical Support Specialist

1 day ago

Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 35,00,000 - ₹ 50,00,000
Job Title

We are seeking a dedicated and skilled Technical Support Specialist to provide top-notch application support services for our clients.

The ideal candidate will have prior experience in FinTech or Banking, excellent communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.

Responsibilities
  • Provide first-level application support for banking and fintech applications.
  • Act as the primary point of contact for users, understanding and resolving their issues or escalating them as needed.
  • Perform incident analysis, root cause identification, and resolution tracking.
  • Collaborate with internal teams to ensure timely resolution of issues.
  • Document issues, troubleshooting steps, and solutions in the knowledge base.
  • Monitor application logs and system alerts to proactively identify potential issues.
  • Support regular deployments, patch releases, and production validations.
  • Communicate effectively with business users, technical teams, and stakeholders.
Required Skills and Qualifications
  • 1–3 years of experience in application support, preferably in fintech, banking, or financial services.
  • Strong communication skills – both written and verbal.
  • Good analytical and problem-solving skills.
  • Ability to manage and prioritize multiple support tickets under time constraints.
  • Understanding of incident and ticketing tools (e.g., Jira, ServiceNow).
  • Familiarity with SQL and basic database query writing for issue analysis.
  • Exposure to ITIL practices or service management workflows.

Desirable skills include:

  • Experience or basic knowledge of .NET technologies.
  • Familiarity with payment systems, banking protocols, or integration interfaces.
  • Experience working in an Agile or DevOps environment.
  • Understanding of cloud-based applications and monitoring tools.

  • Technical Support Specialist

    1 day ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a detail-oriented and customer-focused Technical Support Specialist to provide initial technical support to end-users, troubleshoot basic technical problems, and escalate complex issues.

  • Technical Support Specialist

    4 days ago

    Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for IT support, ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.You will work closely with users, technical teams, and service...

  • Technical Support Specialist

    22 hours ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:Technical Support Specialist">Company Overview">At our organization, we specialize in delivering cutting-edge technology solutions to clients worldwide. With a strong focus on minimizing user acquisition risks, we offer a comprehensive suite of services that cater to the evolving needs of the digital landscape.">Job Description">We are seeking an...

  • Technical Support Specialist

    1 week ago

    Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and motivated Technical Support Specialist to join our dynamic End User Services team.The successful candidate will be responsible for providing expert technical support to end-users, troubleshooting hardware and software issues, and ensuring seamless day-to-day operations.In this role, you will...

  • Desktop Technical Support Specialist

    2 days ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000

    We are seeking a skilled professional to fill the role of Desktop Support Specialist. This position is responsible for providing technical support for desktop computers, managing printer support, and troubleshooting various technical issues.Job SummaryThis is an excellent opportunity for individuals with expertise in desktop computers and technical support...

  • Technical Support Specialist

    1 day ago

    Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Technical Support Specialist: Cisco UCCE and Release ManagementJob Summary:We are seeking a skilled Technical Support Specialist to provide advanced level of technical support for Cisco Unified Contact Center Enterprise (UCCE) and voice solutions. The successful candidate will be responsible for troubleshooting complex technical issues, providing exceptional...

  • Technical Support Specialist

    2 days ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and customer-focused professional to join our technical support team.This role involves resolving technical queries for international clients and ensuring seamless IT delivery.The ideal candidate will have experience working with reputed brands, excellent English communication skills, and strong...

  • Technical Support Specialist

    4 days ago

    Dindigul, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    About the Role:This is an onsite night role with rotational shifts giving you flexibility and variety. As a key member of our team, you will play a critical role in ensuring the smooth operation and support of technical tools and systems.Key Responsibilities:Resolve inquiries and issues related to technical tools, platforms, and servicesAct as a subject...

  • Technical Support Specialist

    4 days ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 12,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking a skilled professional to join our team as a Technical Support Specialist. The ideal candidate will possess excellent communication skills, typing skills of 60-80 WPM, and experience in troubleshooting complex issues with standardized operating procedures.Key Responsibilities:Diagnostics and resolution of complex technical...

  • Technical Support Specialist

    1 day ago

    Dindigul, Tamil Nadu, India beBeeService Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Technical Service Delivery SpecialistAbout the Role:We are seeking a highly skilled Technical Service Delivery Specialist to join our team. As a senior technical resource and trusted problem solver, you will deliver high-quality IT support to our global user base.This role supports a global 24x7 environment and contributes to a support experience...