Technical Support Specialist

2 weeks ago

Dindigul, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

About the Role:

This is an onsite night role with rotational shifts giving you flexibility and variety. As a key member of our team, you will play a critical role in ensuring the smooth operation and support of technical tools and systems.

Key Responsibilities:

  • Resolve inquiries and issues related to technical tools, platforms, and services
  • Act as a subject matter expert for clients on operational processes, technical systems, and engineering-related queries
  • Troubleshoot technical problems and provide proactive solutions to ensure smooth client experiences
  • Assist in the onboarding and training of clients in using technical tools and platforms
  • Collaborate with internal teams to resolve technical issues
  • Analyze client data to identify trends and opportunities for process improvements
  • Help develop and implement business operations processes and workflows that enhance efficiency and client satisfaction
  • Manage client relationships, ensuring clear communication, timely issue resolution, and continuous improvement

Requirements:

  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field
  • Exceptional verbal and written communication skills
  • 2+ years of experience in client services, technical support, or business operations
  • Strong knowledge of technical systems and tools (e.g., CRM platforms, databases, software solutions)
  • Proven ability to troubleshoot and resolve technical issues with attention to detail and client satisfaction
  • Experience working with cross-functional teams and managing client relationships
  • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
  • Knowledge of business operations and a strategic mindset for process improvement
  • Strong analytical and problem-solving skills

The Ideal Candidate:

We are seeking a skilled professional to join our team at Amenify. As a critical member of our team, you will be responsible for ensuring the smooth operation and support of our technical tools and systems.

What We Offer:

As a Customer Service Specialist, you will have the opportunity to work in a dynamic and fast-paced environment, utilizing your technical skills and expertise to deliver exceptional results. Our team is dedicated to providing excellent customer service and support, and we are looking for someone who shares our commitment to excellence.

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a detail-oriented and customer-focused Technical Support Specialist to provide initial technical support to end-users, troubleshoot basic technical problems, and escalate complex issues.

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for IT support, ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.You will work closely with users, technical teams, and service...

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:Technical Support Specialist">Company Overview">At our organization, we specialize in delivering cutting-edge technology solutions to clients worldwide. With a strong focus on minimizing user acquisition risks, we offer a comprehensive suite of services that cater to the evolving needs of the digital landscape.">Job Description">We are seeking an...

  • Technical Support Specialist

    1 week ago

    Dindigul, Tamil Nadu, India beBeeTechnical Full time US$ 80,000 - US$ 1,25,000

    Job Opportunity:We are seeking an experienced Technical Support Specialist to join our team. This is a challenging opportunity for an engineer who wants to work in a fast-paced environment and make a real impact on the company's mission.

  • Desktop Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000

    We are seeking a skilled professional to fill the role of Desktop Support Specialist. This position is responsible for providing technical support for desktop computers, managing printer support, and troubleshooting various technical issues.Job SummaryThis is an excellent opportunity for individuals with expertise in desktop computers and technical support...

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Technical Support Specialist: Cisco UCCE and Release ManagementJob Summary:We are seeking a skilled Technical Support Specialist to provide advanced level of technical support for Cisco Unified Contact Center Enterprise (UCCE) and voice solutions. The successful candidate will be responsible for troubleshooting complex technical issues, providing exceptional...

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and customer-focused professional to join our technical support team.This role involves resolving technical queries for international clients and ensuring seamless IT delivery.The ideal candidate will have experience working with reputed brands, excellent English communication skills, and strong...

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 12,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking a skilled professional to join our team as a Technical Support Specialist. The ideal candidate will possess excellent communication skills, typing skills of 60-80 WPM, and experience in troubleshooting complex issues with standardized operating procedures.Key Responsibilities:Diagnostics and resolution of complex technical...

  • Technical Support Specialist

    2 weeks ago

    Dindigul, Tamil Nadu, India beBeeService Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Technical Service Delivery SpecialistAbout the Role:We are seeking a highly skilled Technical Service Delivery Specialist to join our team. As a senior technical resource and trusted problem solver, you will deliver high-quality IT support to our global user base.This role supports a global 24x7 environment and contributes to a support experience...

  • Technical Support Professional

    1 week ago

    Dindigul, Tamil Nadu, India beBeeAnalytical Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistAs a technical support specialist, you will be responsible for providing top-notch technical support and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries in a timely and efficient manner.Diagnose technical problems and provide step-by-step solutions to resolve issues.Utilize strong...