Strategic Customer Engagement Lead

4 days ago

Gulbarga, Karnataka, India beBeeTechnicalAccountManager Full time US$ 1,00,000 - US$ 1,50,000
Technical Account Manager

This role serves as a sophisticated thought partner, identifying issues and recommending best practices. The Technical Account Management team delivers great technical experiences for customers, merchants, and partners.

Key Responsibilities:
  • Manage and close deals from a technical and operational requirements perspective.
  • Partner with Enterprise merchants through discovery and consulting sessions.
  • Implement product demos and proof of concepts.
  • Diagram systems connections and flow of data.
  • Advocate for customer needs to overcome adoption blockers.
  • Installation and configuration of payment APIs and commerce products.
  • Communicate major technical issues to merchants.
  • Consult with merchants and internal teams on integration best practices.
Requirements:
  • Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Knowledge of Observability and Monitoring Tools such as Datadog and Splunk.
  • Knowledge of web technologies languages and services like JavaScript, PHP, Java, REST, GraphQL, SQL, and more.
Benefits:
  • A balanced hybrid work model that offers flexibility and work-life balance.
  • Employee shares options, health and life insurance, and more.
Our Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

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