
Strategic Leader
1 day ago
Cvent is a leading meetings, events and hospitality technology provider with over 4,800 employees and ~22,000 customers worldwide. Founded in 1999, our company delivers a comprehensive event marketing and management platform for marketers and event professionals.
The DNA of our organization is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages collaboration and empowers individuals to take action, embrace risk and make decisions as if they had founded the company themselves. We value diverse perspectives and foster a culture that celebrates differences and builds on shared connections.
We seek a strategic Director of CRM with 17+ years of overall experience, including 10–15 years of deep expertise in the Salesforce ecosystem. The ideal candidate is a Salesforce expert with hands-on experience in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud, and a proven track record of delivering scalable, high-impact CRM solutions.
Key Responsibilities:- Lead the end-to-end Salesforce development lifecycle
- Oversee multiple orgs and manage strategic initiatives
- Implement modern DevOps practices
The successful candidate will be a visionary leader who can bridge technical depth with strategic insight, build strong stakeholder relationships and drive continuous improvement across our CRM ecosystem.
Required Skills and Qualifications:- Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud
- Deep understanding of Salesforce architecture, security model, configuration, and customization
- Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies
- Opportunity to work on complex Salesforce projects
- Chance to develop and implement innovative solutions
- Collaborative and dynamic work environment
- Diverse and inclusive team culture
- Professional growth and development opportunities
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