Customer Support Experience Professional

7 days ago


Gurgaon, Haryana, India 2coms Full time
About The Role

We are seeking an experienced Customer Support Voice Representative to join our team at 2coms. The successful candidate will be responsible for providing excellent customer service to our clients via voice communication.


Key Responsibilities
  • Provide top-notch customer support to clients via phone.
  • Handle customer inquiries and resolve issues in a timely and efficient manner.
  • Work closely with the team to achieve customer satisfaction goals.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements
  • Excellent communication and interpersonal skills.
  • Good knowledge of customer handling and service standards.
  • Ability to work in a rotational shift and night shift environment.
  • Immediate joiner preferred.

Benefits
  • Competitive salary package (CTC 40,000 - monthly) and other benefits.
  • Opportunity to work with a leading professional services company.
  • Chance to develop skills and knowledge in customer support.

Eligibility: UG + Grads both are ok. Experience: 06 months to 5 years in Customer service industry. 5 days working, 2 rotational week off. Notice period: Immediate joiners or max 30 days notice.



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