
Ambassador for Exceptional Customer Experiences
6 days ago
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services to customers.
- Assist customers in resolving issues and complaints effectively and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Follow up on customer inquiries to ensure satisfaction and resolution.
- Collaborate with team members to improve customer service processes and workflows.
- Excellent verbal and written communication skills in English and Hindi.
- Proficient in using customer relationship management (CRM) software.
- Strong problem-solving skills and ability to think critically.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong interpersonal skills and a customer-centric approach.
- Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
This is an excellent opportunity for individuals who are passionate about helping others and are looking to grow their careers in customer service. The ideal candidate will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
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