
Customer Experience Ambassador
3 days ago
About the Role
We are dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.
As a key member of our team, you will provide exceptional customer experience, resolve queries, and drive customer satisfaction.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints and issues
- Provide product/service information
- Meet performance metrics and targets
Requirements:
- At least 1 year of BPO experience
- Graduate and undergraduate degree
- Excellent communication skills
- Ability to work in a fast-paced environment
Necessary Skills:
- Strong customer service orientation
- Effective problem-solving skills
Preferred Qualifications:
- Experience in a similar role
- Familiarity with customer service software
We are committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of their background.
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