Customer Experience Ambassador

3 days ago


Mohali, Punjab, India beBeeCustomerService Full time ₹ 20,000 - ₹ 24,000
Customer Service Representative

About the Role

We are dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.

As a key member of our team, you will provide exceptional customer experience, resolve queries, and drive customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues
  • Provide product/service information
  • Meet performance metrics and targets

Requirements:

  • At least 1 year of BPO experience
  • Graduate and undergraduate degree
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Necessary Skills:

  • Strong customer service orientation
  • Effective problem-solving skills

Preferred Qualifications:

  • Experience in a similar role
  • Familiarity with customer service software

We are committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of their background.



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