International Client Engagement Professional

2 days ago

Pune, Maharashtra, India beBeeSupport Full time
International Chat Support Specialist

We are seeking an enthusiastic professional to join our team in providing exceptional support to our international clientele through chat channels. The ideal candidate will have 1-7 years of experience in customer service, with a focus on delivering timely and accurate responses to customer inquiries.

Responsibilities
  • Provide timely and accurate responses to customer inquiries via chat support.
  • Assist customers with product information, troubleshooting, and issue resolution.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Document customer interactions and feedback for future reference.
  • Collaborate with team members and other departments to improve service delivery and customer experience.
  • Identify trends in customer inquiries and suggest improvements to processes and services.
Key Skills and Qualifications
  • Graduate degree from an accredited institution.
  • Excellent communications and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Immediate start available.

Interested candidates can submit their resume or connect with Shruti.

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