Gallagher Business Delivery Manager/Analytics

5 days ago

Bangalore, India Gallagher Service Center LLP Full time

About the Role:

We are seeking a highly skilled Business Delivery Manager/Analytics & AI Lead to join our team at Gallagher Service Center LLP. As a key member of our organization, you will be responsible for mobilizing our capabilities to deliver the Data, Analytics & AI strategy.

Key Responsibilities:

  • Partner with the Data, Analytics & AI team to execute strategic priorities, including data ingestion and integration, creation of assets / products, and reporting capabilities.
  • Drive data literacy within the GCOE and serve as an evangelist for the value of data and analytics, including Gallagher Drive and other capabilities.
  • Lead agile delivery of data, analytics & AI capabilities by the GCOE.
  • Define, prioritize, and implement features and requirements based on stakeholder input, business objectives, and technical feasibility.
  • Create and maintain the backlog of use cases, ensuring that it is well-groomed, prioritized, and aligned with the overall strategy.
  • Lead work to implement a modern data and analytics platform, including data integration and development of data assets / products and Power BI dashboards and reports.
  • Ensure application of data modeling, visualization, and user experience best practices.
  • Lead GCOE data governance efforts, including data source mapping and data inventory.
  • Lead data profiling and identify and analyze causes of data quality issues and lead implementation of resolutions.
  • Communicate initiative status and partner with Data, Analytics, and AI leads to manage issues and risks.
  • Identify, refine, and deliver AI / Gen AI abilities to drive efficiency, agility, and insights.
  • Stay current with trends and best practices in data management, integration, and visualization.
  • Train and mentor, the GCOE team, identify areas for improvement, and bring recommendations to GBS Data, Analytics & AI leadership.

Requirements:
  • Bachelor's degree in computer science, information management, or related field.
  • A master's degree is preferred.
  • Proven experience (10 years) in data management and data strategy roles.
  • Knowledge of processes, benchmarks, metrics, and data for insurance, benefits, financial and retirement services, and human capital management.
  • Experience implementing reporting and analytics, including benchmarking and self-service capabilities to improve cost and efficacy internally and for clients.
  • Knowledge of data visualization and UI/UX principles, and experience implementing them in Power BI.
  • Familiarity with Cloud data platforms and data ingestion/integration tools, data engineering and data management practices, data privacy and security.
  • Understanding of AI / Gen AI and cognitive analytics concepts and experience is a huge plus.
  • Experience delivering data products in an Agile environment, including workshop facilitation, use case identification, backlog management, requirements grooming, and delivery.
  • Stakeholder and user engagement, alignment, and communication.
  • Team management and mentorship.
  • Knowledge of data privacy and security regulations, such as GDPR or CCPA.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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