Gallagher - Customer Identity & Access Management Analyst

3 weeks ago


Bangalore, Karnataka, India Gallagher Service Center LLP Full time

Job Summary : We are seeking a highly skilled and detail-oriented analyst to join the Customer Identity and Access Management (CIAM) Analyst team to assist with multiple work streams.

The analyst will be responsible for meeting with business stakeholders to document their application integration requirements for the CIAM Platform, and then will work the CIAM team to deploy required CIAM integrations into production following Project Management or Agile/Scrum Methodologies.

Reporting on metrics on multiple levels is also needed.

The ideal candidate will have a strong understanding of project management and/or agile principles, excellent problem-solving and communication skills, and the ability to work collaboratively with cross-functional teams, with a general understanding of identity access management.

Responsibilities :

- Work with Gallagher Business Divisions to thoroughly document their CIAM requirements and needs, creating use case scenarios to describe actors, functions, business flows and end goals.

- Collect architectural and other diagrams from the divisions.

- Work with the CIAM Team to manage the work packaged in the quarterly CIAM releases, for both platform updates and business integrations.

- Requires collaborating with cross-functional teams to integrate CIAM solutions into current and new business applications.

- Update the CIAM weekly dashboard with project and other updates.

- Run stand-up meetings and other to get project status and raise issue awareness.

- Schedule meeting and provide meeting notes, as required.

- Assist CIAM operations group to mature their processes by reviewing and developing documentation, e.g Requirements, User Guides, and Standard Operating Procedures.

- Maintain CIAM MS Teams site, as well as CIAM SharePoint site and IT Services Portal.

- Collect key performance indicators and related operational metrics, track SLAs used to validate success, as well as future areas of improvement.

- Provide reports on these metrics.

Requirements :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Self starter that works un-supervised.

Results are what matter :

- Proven experience working as a Project Manager, Scrum, or similar role.

- Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues.

- Strong attention to detail and ability to manage multiple tasks simultaneously.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

- Basic understanding of identity and access management principles, including authentication, authorization, and user provisioning.

- Strong technical foundation in infrastructure.

- Need to be able to build on this foundation to achieve expertise in CIAM.

- Experience with cloud-based identity and access management solutions (e.g, Azure AD, Okta) is preferred.

- Familiarity with CIAM tools and technologies, such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Identity as a Service (IDaaS is a plus.

- CIAM certifications (e.g, CIAM Professional, CIAM Architect) are a plus.

- Knowledge of industry regulations and standards related to customer data privacy and security (e.g, GDPR, CCPA) a plus.

- PMP or Scrum certification a plus.

(ref:hirist.tech)

  • Bangalore, Karnataka, India THRIVEFORCE PRIVATE LIMITED Full time

    The position necessitates extensive collaboration with our global teams and operating companies to manage daily activities via our systems. Proficiency in Identity Access Management tools and technologies is crucial. Key responsibilities encompass designing, developing, and managing Identity Access Management solutions that adhere to IT and Security...


  • Bangalore, Karnataka, India Apolis India Full time

    Job Description :1. The IAM Manager is responsible for managing the full lifecycle of Identity and Access Management (IAM) services to ensure secure, efficient, and compliant delivery across the organization.2. A minimum of 7+ years of experience in Identity and Access Management, IT security, or related roles, with a proven track record in managing IAM...

  • Ping Identity

    4 days ago


    Bangalore, Karnataka, India Ping Identity Full time

    At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate...

  • Ping Identity

    3 weeks ago


    Bangalore, Karnataka, India Ping Identity Full time

    Job Description :About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on...


  • Bangalore, Karnataka, India Success Booster Full time

    Identity Operations AnalystLocation : Bangalore, IndiaRole Overview : The Identity Operations Analyst plays a crucial role in managing access controls, resolving identity related issues, and ensuring compliance with cybersecurity policies.As part of our IAM team, you'll contribute to enhancing overall security posture.Responsibilities :1. Identity Ticket...

  • SSO Engineer

    3 weeks ago


    Bangalore, Karnataka, India Indiglobe IT Solutions Pvt. Ltd. Full time

    Experience : 7+ years.Job Description : - Responsible for the operations and support of the company's SSO, MFA and Directory services administration platform. - Responsible for delivering SSO solutions working closely with application teams, vendors, business holders, and product managers. - Manage and support Multi-Factor Authentication (MFA). -...


  • Bangalore, Karnataka, India Simeio Development Center Private Limited Full time

    We are seeking an experienced Azure SSO Architect. The ideal candidate will have extensive experience in designing, implementing, and managing Single Sign-On (SSO) solutions using Azure Active Directory (Azure AD). This role requires deep knowledge of identity and access management (IAM) principles, SSO protocols, and Azure services.Key Responsibilities...


  • Bangalore, Karnataka, India Gallagher Service Center LLP Full time

    Job Description :Roles & Responsibilities :- Should be able to work as an individual contributor and maintain good relationship with stakeholders.- Should be proactive to learn new skills per business requirement.- Familiar with extraction of relevant data, cleanse and transform data into insights that drive business value, through use of data analytics,...


  • Bangalore, Karnataka, India Gallagher Service Center LLP Full time

    Job Description : Role and Responsibilities : - We are seeking a data scientist to join our Data Analytics team to help us make better business decisions based on our data.- The ideal candidate will have a working knowledge of statistics, AL / ML algorithms, mathematics, and data science programming languages (e.g, SQL, R, and Python).- Your primary...

  • CyberArk Developer

    5 days ago


    Bangalore, Karnataka, India Numaware Technology Pvt Ltd Full time

    Role Overview :We are seeking skilled professionals to design, develop, and implement robust Privileged Access Management (PAM) solutions. In this role, you will collaborate with cross-functional teams to build secure, scalable CyberArk strategies that safeguard our enterprise environments against unauthorized access.Key Responsibilities :- Design and...

  • Aujas Cybersecurity

    4 days ago


    Bangalore, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Job Description :Aujas Cybersecurity, a fastest growing, specialist advisory and advanced cybersecurity services firm based in APAC, North America and EMEA regions. We provide solutions for the very hot areas of Security testing, Cloud security, Devsecops, IDAM, Data Privacy, Threat Hunting, SOC, Security Engineering etc. Our clients include Fortune 50...


  • Bangalore, Karnataka, India Simeio Development Center Private Limited Full time

    Job Role : CyberArk Lead Identity Engineer. Location : Bangalore. Key Skills : PAM CyberArk PAM solutions (Both On-prem, Cloud). Job Description : Desired experience : - 6+ years, of relevant experience in the CyberArk Suite of products.- Architecture and implementation of CyberArk PAM solutions (Both On-prem and cloud) is preferred.- Should have experience...


  • Bangalore, Karnataka, India Simeio Development Center Private Limited Full time

    Job Description :Responsibilities : Offshore Team Management : - Lead and mentor offshore technical teams, providing guidance and support to ensure project success.- Manage team resources and ensure efficient project delivery.- Conduct regular performance evaluations and provide constructive feedback.IAM Solution Design and Implementation :- Collaborate with...


  • Bangalore, Karnataka, India Talpro Full time

    Job description :The candidate will be responsible for design, build install/configure/customize, implement and support Identity and Access Management solutions using ForgeRock Identity and Access Management components Application Onboarding Work with the team's business analyst to ensure solutions meet security availability, scalability, and performance...

  • Aujas Cybersecurity

    2 weeks ago


    Bangalore, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Job Description :Key Responsibilities :- Administer and configure Ping Directory, Ping Directory Proxy, and Ping Data Sync.- Implement and manage migration projects from Oracle LDAP/Radiant Logic to Ping Directory, ensuring data integrity and minimal disruption.- Utilize advanced knowledge of LDAP and LDAP-based directories to optimize directory services.-...

  • Technical Consultant

    2 weeks ago


    Bangalore, Karnataka, India Talent Scout Management Solutions Full time

    Job Description : - Provide technical expertise and guidance to customers and prospects on Privilege Access Management solutions and best practices. - Conduct product demonstrations, presentations, workshops, and proof-of-concept for Privilege Access Management solutions. - Collaborate with sales, marketing, and product teams to identify and qualify sales...

  • SailPoint Developer

    3 weeks ago


    Bangalore, Karnataka, India D4insight Pvt Ltd Full time

    Job Title : Sailpoint DeveloperLocation : BangaloreExperience : 5+YearsFull Job Description :- API Integration : Design, develop, and manage robust API integrations to enable seamless communication between SailPoint and other enterprise systems.- Access Governance : Implement and maintain access governance frameworks within SailPoint, ensuring compliance...

  • Senior System Analyst

    3 weeks ago


    Bangalore, Karnataka, India Pylon Management Consulting Full time

    Qualifications :- Overall 5 - 8 years of Industry experience.- Minimum of 3 years of experience as an Atlassian Tool Analyst or in a similar role.- Proven experience in designing, modeling, configuring and administering Atlassian tools, particularly Jira and Confluence- Experience with eazyBI, Jira Structure, Advanced Roadmaps and Jira Align is a plus.-...

  • Business Analyst

    2 weeks ago


    Bangalore, Karnataka, India Hiret Full time

    Role : Senior Business Analyst/Business Analyst. Location : Bangalore/Trivandrum. We are looking for candidates to join us as a part of a lead Insurance company as a Senior Business Analyst/Business Analyst. Total Experience Range : - A minimum experience of 2-8 years. Skill Set : - Strong knowledge of the Indian motor insurance products. - Deep Knowledge of...

  • iAM Consultant

    3 weeks ago


    Bangalore, Karnataka, India Neer Info Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. One of our clients a Top Tier 1 IT Services Company is looking to hire for a IAM Consultant role. Role : IAM Consultant. Location : PAN INDIAN. Experience : 8+ years. Position type : Permanent. Job Description : IAM...