Business Analyst Lead: Technical Operations Specialist
3 weeks ago
Gallagher is seeking a skilled Business Analyst Lead to join our Technical Support team. In this role, you will be responsible for supporting project delivery, process improvement, and technical solution implementation.
The ideal candidate will have a strong background in business analysis, technical support, and project management. They will be able to communicate effectively with cross-functional teams, identify business needs, and develop solutions to meet those needs.
Key Responsibilities- Coordinate with functional groups to review and interpret business issues and needs
- Develop business requirements and ensure solutions meet business needs
- Work closely with internal business groups and technology vendors to implement technical solutions
- Perform requirements analysis and evaluate business processes
- Develop and implement robust solutions and identify areas of improvement
- Lead multi-functional group reviews of issues and processes to drive initiatives to completion
- Bachelor's degree in Business Administration, Finance, Computer Science, or related field
- 8+ years of experience as a Business Analyst or similar role
- 1+ years in a training or development role
- Strong analytical and problem-solving skills
Gallagher is a global industry leader in insurance, risk management, and consulting services. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is inclusive and respectful of all employees.
We are committed to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. Gallagher believes that all persons are entitled to equal employment opportunity and promotes a culture of inclusion and respect.
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