
Established Professional
3 hours ago
The role of a Training and Development Director is to spearhead training initiatives across all our outlets. We are looking for an experienced professional with strong knowledge of Food & Beverages (F&B), including liquor service standards, and the ability to design structured training modules for both front-of-house and back-of-house teams.
Main Responsibilities:- Develop and Implement Training Programs: Create comprehensive training programs for food, beverages, and liquor service, standardizing operational training across all outlets to maintain brand consistency.
- Conduct Regular Training Sessions: Lead regular training sessions for managers, chefs, bartenders, and service staff to ensure they meet brand standards.
- Monitor Performance and Effectiveness: Assess the effectiveness of training programs and monitor team performance to identify areas for improvement.
- Collaborate with HR and Operations Teams: Work closely with HR and Operations teams to identify training needs and develop strategies to address them.
- F&B Training Experience: Proven experience in F&B training (restaurant, lounge, bar, or hospitality industry).
- Liquor Service Standards: Strong knowledge of food, cocktails, wines, and liquor service standards.
- Training Module Creation: Expertise in creating training modules, SOPs, and skill assessments.
- Communication and Leadership: Excellent communication, presentation, and leadership skills to motivate and train teams.
- Flexibility and Travel: Willingness to travel frequently across outlets and adapt to changing situations.
This is a fantastic opportunity to join a dynamic team and make a real impact on our business. As a Training and Development Director, you will have the chance to work with a talented group of professionals who are passionate about delivering exceptional customer experiences.
What We Offer:- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work with a leading brand in the hospitality industry
- A dynamic and supportive team environment
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