Retail Operations Director

12 hours ago


Kollam, Kerala, India beBeeRetail Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: Retail Operations Director

The ideal candidate will drive retail business performance, profitability, and growth by leading franchise operations, identifying new store locations, ensuring operational excellence, and building a high-performing retail team.

Key Responsibilities:
  • Franchise and Store Expansion:
    • Identify potential properties for new stores.
    • Manage franchise operations to ensure alignment with brand standards.
    • Negotiate property lease agreements and franchise contracts.
  • Retail Operations Management:
    • Oversee daily retail operations across all stores.
    • Implement operational policies, SOPs, and compliance standards.
    • Monitor store performance, sales, and profitability.
  • Team Leadership:
    • Lead, mentor, and manage regional/store managers and retail teams.
    • Drive training and development programs to enhance performance.
    • Foster a customer-centric culture across retail outlets.
  • Market Analysis and Strategy:
    • Conduct market research to identify new business opportunities and trends.
    • Develop and execute retail expansion strategies to maximize market share.
    • Monitor competitor activities and suggest innovative solutions.
  • Financial and Performance Management:
    • Drive revenue growth, cost optimization, and profitability.
    • Set performance benchmarks and regularly review KPIs.
    • Prepare and present business performance reports to management.


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